Leaders' attitudes towards, and commitment to quality management of training within the military

Christiaan, Renier; Meyer, Helen

doi:10.1108/tqm-09-2021-0259

Cited by 5 publications

(1 citation statement)

References 41 publications

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“…Training is critical for promoting a quality culture within an organization and is used to improve the skills of employees to pursue continuous improvement (Els and Meyer, 2022). A potential quality-related training topic is the use of 8D reports and Reidemeister (2016) presents the following example of a training agenda, consisting of explaining reasons to use 8D reports and the 8D process, explaining the 8D method for corrective actions, comparing problem-solving methods, group exercises using 8D reports, communicating with customers during problem-solving, and review of a case study.…”

Section: Background On Training In Industrymentioning

confidence: 99%

Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving

Barsalou,

Grabowska,

Perkin

2023

QIP Journal

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Purpose: The eight discipline (8D) report is a method for solving problems in industry and is based on an eight-step problem-solving process and is often called an 8D report. The 8D report has been covered in the literature; however, much of the literature on 8D reports only describes the use of 8D reports and fails to evaluate 8D reports empirically. The purpose of this research is to determine if the use of 8D reports combined with training within an organization leads to finding root causes more quickly. Methodology/Approach: The research uses a mixed-methods approach. A case study describes the implementation of 8D reports in a manufacturing organization in the automotive industry. The paper then looks at five years’ worth of data after the implementation of an 8D-based process for addressing quality problems and determined if there is a significant difference in the time to find root causes after the implementation of 8D reports combined with training. Findings: The research found that the time to solve problems was reduced between the early and later years after the implementation of an 8D process and related training. Faster problem resolution means resources can be redirected elsewhere, as well as a reduction in scrap or rework. Research Limitation/Implication: The paper only looked at the use of 8D reports in the case study organization. Originality/Value of paper: This paper provides evidence supporting the effectiveness of 8D reports as an approach to problem-solving. The case study aspect also provides guidance for managers seeking to implement 8D reports in their organizations.

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Section: Background On Training In Industrymentioning

confidence: 99%

Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving

Barsalou,

Grabowska,

Perkin

2023

QIP Journal

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The influence of leaders’ attitudes and commitment to quality management of training on organisational excellence: a mixed-methods study

Els,

Meyer

2024

Human Resource Development International

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The mediating role of organizational learning culture in the nexus of human resource development practices and employee competencies

Otoo

2024

AJEMS

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PurposeA learning-focused culture promotes creativity, innovativeness and the acquisition of novel insights and competencies. The study aims to explore the relationship between human resource development (HRD) practice and employee competencies using organizational learning culture as a mediating variable.Design/methodology/approachData were collected from 828 employees of 37 health care institutions comprising 24 (internationally-owned) and 13 (indigenously-owned). Construct reliability and validity was established through a confirmatory factor analysis. The proposed model and hypotheses were evaluated using structural equation modeling.FindingsData supported the hypothesized relationships. The results show that training and development and employee competencies were significantly related. Career development and employee competencies were significantly related. Organizational learning culture mediates the relationship between training and development and employee competencies. However, organizational learning culture did not mediate the relationship between career development and employee competencies.Research limitations/implicationsThe generalizability of the findings will be constrained due to the research’s health care focus and cross-sectional data.Practical implicationsThe study’s findings will serve as valuable pointers to policy makers and stakeholders of health care institutions in developing system-level capacities that promote continuous learning and adaptive learning cultures to ensure sustainability and competitive advantage.Originality/valueBy evidencing empirically that organizational learning culture mediates the relationship between HRD practices and employee competencies the study extends the literature.

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Leaders' attitudes towards, and commitment to quality management of training within the military

Cited by 5 publications

References 41 publications

Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving

Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving

The influence of leaders’ attitudes and commitment to quality management of training on organisational excellence: a mixed-methods study

The mediating role of organizational learning culture in the nexus of human resource development practices and employee competencies

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