“…The value of this theory has been demonstrated in numerous studies (Calender, 2000; Phillips & Smith, 2000; New, 1994; Purkis, 1994). It has also been used in the study of complex issues within the Quebec health care network in a number of areas: the continuity of medical care in oncology (Turgeon et al, in press), deinstitutionalization in mental health care (Carrière, 1998), the regulation of emergency room overcrowding (Demers, 1996), the creation of a mother–child center in the Quebec City region (Saint-Pierre, 2000), and an analysis of the role of alliances in the work done by the Rochon Commission † (Bergeron, 1992).…”