“…This is likely due to the fact that heads of multiple departments that include public services are often responsible for billing library users for late or lost materials, collecting money, reconciling transactions to institutional audit standards, and ensuring that billing and collection practices comply with campus, state, and federal laws, as well as whatever audit requirements may exist (Harris, 2010). These positions are also likely responsible for safety compliance factors for those academic libraries open during late and overnight hours (Dimarco & Van Dam, 1998).…”