Last shall be first: A field study of biases in sequential performance evaluation on the Idol series

Page, Lionel; Page, Katie

doi:10.1016/j.jebo.2009.08.012

Cited by 79 publications

(88 citation statements)

References 42 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Psychological experiments have shown that the order in which information is presented can influence the way in which that information is processed 26. Sequential order biases may present themselves either as an overall increase or decrease in scores throughout a judging period; or as observable effects of implicit comparisons being made between the previous and current items being judged 27 28. Thus, a GCRS rater may use norm-based rather than criterion-based referencing when assigning scores as they proceed through the consultations being evaluated.…”

Section: Introductionmentioning

confidence: 99%

Assessing communication quality of consultations in primary care: initial reliability of the Global Consultation Rating Scale, based on the Calgary-Cambridge Guide to the Medical Interview

et al. 2014

View full text Add to dashboard Cite

ObjectivesTo investigate initial reliability of the Global Consultation Rating Scale (GCRS: an instrument to assess the effectiveness of communication across an entire doctor–patient consultation, based on the Calgary-Cambridge guide to the medical interview), in simulated patient consultations.DesignMultiple ratings of simulated general practitioner (GP)–patient consultations by trained GP evaluators.SettingUK primary care.Participants21 GPs and six trained GP evaluators.Outcome measuresGCRS score.Methods6 GP raters used GCRS to rate randomly assigned video recordings of GP consultations with simulated patients. Each of the 42 consultations was rated separately by four raters. We considered whether a fixed difference between scores had the same meaning at all levels of performance. We then examined the reliability of GCRS using mixed linear regression models. We augmented our regression model to also examine whether there were systematic biases between the scores given by different raters and to look for possible order effects.ResultsAssessing the communication quality of individual consultations, GCRS achieved a reliability of 0.73 (95% CI 0.44 to 0.79) for two raters, 0.80 (0.54 to 0.85) for three and 0.85 (0.61 to 0.88) for four. We found an average difference of 1.65 (on a 0–10 scale) in the scores given by the least and most generous raters: adjusting for this evaluator bias increased reliability to 0.78 (0.53 to 0.83) for two raters; 0.85 (0.63 to 0.88) for three and 0.88 (0.69 to 0.91) for four. There were considerable order effects, with later consultations (after 15–20 ratings) receiving, on average, scores more than one point higher on a 0–10 scale.ConclusionsGCRS shows good reliability with three raters assessing each consultation. We are currently developing the scale further by assessing a large sample of real-world consultations.

show abstract

Section: Introductionmentioning

confidence: 99%

Assessing communication quality of consultations in primary care: initial reliability of the Global Consultation Rating Scale, based on the Calgary-Cambridge Guide to the Medical Interview

et al. 2014

View full text Add to dashboard Cite

show abstract

“…The sequential effect has been widely and robustly observed with the physical properties of sensory stimuli, such as the loudness and brightness of sensory stimuli or the size of visual objects (Holland & Lockhead, 1968;Petzold & Haubensak, 2001;Ward & Lockhead, 1970). Also, the sequential effect has been found with more complex, nonphysical properties, such as price, performance in sports, auditions for the American Idol television show, and cooperativeness in a series of strategic choice decisions (i.e., prisoner's dilemma games; Damisch, Mussweiler, & Plessner, 2006;Matthews & Stewart, 2009;Page & Page, 2010;Vlaev & Chater, 2007). Recently, it has been shown that the sequential effect is observed even for subjective decisions on the properties of items whose external true value is undefined; Kondo, Takahashi, and Watanabe (2012) investigated the sequential effect in face attractiveness judgments and found that the attractiveness ratings were biased toward those on the preceding trials (i.e., response-response sequential effect).…”

mentioning

confidence: 99%

Influence of gender membership on sequential decisions of face attractiveness

Kondo

Takahashi

Watanabe

2013

Atten Percept Psychophys

View full text Add to dashboard Cite

Responses in a current trial are biased by the stimulus and response in the preceding trial. In a mixed-category sequence, the sequential dependency is weaker when the stimuli of the current and preceding trials fall under different categories. In the present study, we investigated the influence of the gender membership of faces on the sequential dependency. Forty-eight pictures of male and female faces were presented successively. Participants rated the attractiveness, roundness, or intelligence of each face on a 7-point scale. The sequential effect was robustly observed, irrespective of the property to be judged. However, between-gender sequential dependency was weaker than within-gender dependency only in the attractiveness judgment. These findings suggest that the gender of faces serves as a cue for forming category representations when face attractiveness is of interest, and hence that the formation of categories in sequential decisions is an adaptive process that depends on the property to be judged.

show abstract

“…A negative correlation between serial positions and final ranks has been observed in various contests, such as synchronized swimming (Wilson, 1977), the Queen Elizabeth contest for violin and piano (Glejser and Heyndels, 2001), the Eurovision song contest and ice skating (De Bruin, 2005). Using data on the Idol series, Page and Page (2010) report evidence that the observed bias may be due to both a memory bias and a direct comparison bias. If the order of the applicants' presentation influences the skill evaluation, then λ may reflect the manager's decision regarding that order.…”

Section: The Modelmentioning

confidence: 99%

The modern corporation as a safe haven for taste-based discrimination: An agency model of hiring decisions

Méon

Szafarz

2011

Labour Economics

View full text Add to dashboard Cite

Last shall be first: A field study of biases in sequential performance evaluation on the Idol series

Cited by 79 publications

References 42 publications

Assessing communication quality of consultations in primary care: initial reliability of the Global Consultation Rating Scale, based on the Calgary-Cambridge Guide to the Medical Interview

Assessing communication quality of consultations in primary care: initial reliability of the Global Consultation Rating Scale, based on the Calgary-Cambridge Guide to the Medical Interview

Influence of gender membership on sequential decisions of face attractiveness

The modern corporation as a safe haven for taste-based discrimination: An agency model of hiring decisions

Contact Info

Product

Resources

About