Choosing correct methodology can bring many positive impacts for each team and user that involved. One of the most common methodology used now is Scrum. The Scrum methodology is known for developing more dynamic, adaptive and flexible systems. This methodology can be combined with the IBM Design Thinking framework in order to bring more understanding of user needs and offering more system value for users. The purpose of this research is to find out how combination of Scrum methodology and IBM Design Thinking can provide a better value for user in a system development. In order to combine these two methods, this research using common Scrum Methodologies and IBM Design Thinking from IBM. This research will combine Scrum and IBM Design Thinking and its deliverables to provide the best value for users. This case study shows that the combination of Scrum and IBM Design Thinking helped the development team in understanding user needs so that results are more effective and accepted by users. As both Scrum and IBM Design Thinking are sharing user-centric values, this study found that Scrum and IBM Design Thinking both complimenting each other in order to produce and provide the best value for users.