Abstract:The language used by healthcare professionals can have a profound impact on how people living with diabetes, and those who care for them, experience their condition and feel about living with it day-to-day. At its best, good use of language, both verbal and written, can lower anxiety, build confidence, educate and help to improve self-care. Conversely, poor communication can be stigmatizing, hurtful and undermining of self-care and can have a detrimental effect on clinical outcomes. The language used in the ca… Show more
“…The importance of the words spoken by healthcare professionals when communicating to people with diabetes has been highlighted in the recent Position Statement of the English Advisory Group . The Working Group used a number of examples to illustrate both the potential positive and negative impact that language used by healthcare professionals can have on people with diabetes.…”
Section: Example 1: Test Results For Retinopathy Screeningmentioning
“…The importance of the words spoken by healthcare professionals when communicating to people with diabetes has been highlighted in the recent Position Statement of the English Advisory Group . The Working Group used a number of examples to illustrate both the potential positive and negative impact that language used by healthcare professionals can have on people with diabetes.…”
Section: Example 1: Test Results For Retinopathy Screeningmentioning
“…This is not to say that healthcare professionals should not be working with people with diabetes to help them achieve the best possible control, but talking about the difficulty of doing so can help overcome the feelings of shame and guilt that many people experience. Healthcare professionals also need to be very aware of their language when talking about targets, to be more empathetic and not to come across as blaming the individual .…”
“…Two articles in the current issue of Diabetic Medicine address the importance of language in clinical encounters: a review of the importance of language and a Diabetes UK Position Statement . The latter is adapted from the NHS England Language Matters document .…”
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confidence: 99%
“…The quote from “a person with Type 2 diabetes” sums this up perfectly: ‘It wasn't necessarily the language used, but rather the tone of voice and attitude of the medical professional in question. …… I am yet to experience the ideal: an adult and constructive conversation in an atmosphere of mutual trust and respect.…”
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