Language learning applications for Sepedi: a user experience study

Abstract

Being a multilingual country rich in culture and diversity, South Africa's residents use a variety of the 11 official languages for daily communication. Multilingual communication occurs especially in hospitals and clinics. People visiting healthcare facilities often struggle to locate a health professional that shares the same language or even a language which is similar to their own and thus intelligible to them. The research which is reported on here aimed to assist the University of Pretoria in its endeavour to address this situation by teaching students an additional language. This was done by providing three custom-designed, mobile-assisted Sepedi language learning applications to students from the Faculty of Health Sciences enrolled for the Sepedi language module, Sepedi for Beginners. The application was specifically designed to assist students with the acquisition of vocabulary related to health care. The students used the applications as supplementary tools and gave feedback through a questionnaire, to establish whether the students perceived the mobile applications to be useful as a supplement to the course material and whether they had a clear preference for a specific application. The results of this study show a positive response to the applications, including strong preferences expressed by the participants.

The Current Issues and Factor Determinants of User Experience (UX) using Learning Tools

“…These are the key factors in User Experience (UX) Learning tools, where this variable determined is the Learning Tools is effective to be used as designing User Experience (UX) in the future (Table 5). (Mäkinen et al, 2020) (Kabeza et al, 2020) (Kelleci and Aksoy, 2021) (Prati et al, 2021) (Frederico et al, 2021) (Seshadri and Wilson, 2018) (Song et al, 2018) (Tang et al, 2021) (Roubi, 2019)(Savary-Leblanc, 2019 (Seshadri and Wilson, 2018) (Englund, Moosvi and Roll, 2021) (Song et al, 2018) (Spreij et al, 2020) (Peruzzini, Grandi and Pellicciari, 2017) (Prati et al, 2021) (Tang et al, 2021) (Wilken, Taljard and de Wet, 2018) (Yee et al, 2018) Of the 51 articles obtained, Table 5 lists 34 key success factors that are important to use in learning resources, especially to create an effective and efficient user experience. 5 (five) things that become important success factors are:…”

“…(Wilken, Taljard and de Wet, 2018)(Shelstad, Chaparro and Keebler, 2019) (Yee et al, 2018)(Sauer, Sonderegger and Schmutz, 2020) 2Ease of Use 14(Handayani et al, 2020)(Kabeza et al, 2020)(Kirkscey, 2021)(Mispa, Mansor and Kamaruddin, 2019)(Nimkoompai and Paireekreng, …”