“…Studies of communication in dementia care generally frame the issue in terms of verbal communication, and have delivered conflicting results. [3][4] For example, Potkins et al 3 suggested that caregivers should speak slowly and in short sentences, ask closed-ended questions, and talk about concrete matters. Small et al, 4 in contrast, argues that slower speech is ineffective as persons with dementia forget the earlier part of the utterance, and that too much verbal communication and too many demands made by caregivers might be challenging for the persons with dementia, and thereby lead to problematic behaviors.…”