2008
DOI: 10.1007/s10903-008-9188-5
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Language Barriers among Patients in Boston Emergency Departments: Use of Medical Interpreters After Passage of Interpreter Legislation

Abstract: Background Since 2001, Massachusetts state law dictates that emergency department (ED) patients with limited English proficiency have the right to a professional interpreter. Methods one year later, for two 24-h periods, we interviewed adult patients presenting to four Boston EDs. We assessed language barriers and compared this need with the observed use and type of interpreter during the ED visit. Results We interviewed 530 patients (70% of eligible) and estimated that an interpreter was needed for 60 (11… Show more

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Cited by 42 publications
(28 citation statements)
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“…6,15 In our study, professional LIS was documented to be provided for less than a quarter of the LEP patients. While this usage of LIS services may appear low, it is consistent with other prospective ED studies that report an LIS utilization rate between 12% and 18% 6,9,11,17 …”
Section: Discussionsupporting
confidence: 90%
“…6,15 In our study, professional LIS was documented to be provided for less than a quarter of the LEP patients. While this usage of LIS services may appear low, it is consistent with other prospective ED studies that report an LIS utilization rate between 12% and 18% 6,9,11,17 …”
Section: Discussionsupporting
confidence: 90%
“…Even when professional interpreters assist clinicianpatient interactions, if LEP patients perceive the amount of time to discuss on health-related behaviors as limited, these individuals are less likely to satisfied with the treatments [42]. Moreover, due to the lack of microinstructions and regulations, the governmental legislations have not been successful in ensuring that medical providers fully utilize medical interpreters for language-discordant patients [5,62].…”
Section: Indirect Pathways To Health Disparities (Access To Healthcare)mentioning
confidence: 99%
“…Many healthcare settings have inadequate interpreter services for people with limited English proficiency (Chen, Youdelman, & Brooks, ; Ginde, Clark, & Camargo, ; Ramirez, Engel, & Tang, ) despite federal and state laws requiring healthcare providers and hospitals receiving federal funds to provide access to such services (Chen et al., ). Healthcare providers often call upon untrained staff or untrained ad hoc interpreters, including family members and children.…”
Section: Mistrust and Languagementioning
confidence: 99%