Language and culture in health communication in an emergency context: do health practitioners and patients talk differently about uncertainty and risk?
Vanda Nissen,
Renata F. I. Meuter
Abstract:ObjectiveTo explore how expressions of uncertainty are used and understood by patients and their health practitioners (HPs) in language-concordant vs. language-discordant consultations and to invoke CAT to identify the use of communication strategies, with a focus on HPs.MethodsThis qualitative study encompassed 15 transcribed video and audio recordings of medical consultations between monolingual and bilingual patients and HPs captured in an Australian Emergency Department (ED). HPs and patients also complete… Show more
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