Lack of integration governance in ERP development: a case study on causes and effects

Kähkönen, Tommi; Smolander, Kari; Maglyas, Andrey

doi:10.1080/17517575.2016.1179347

Cited by 10 publications

(12 citation statements)

References 56 publications

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“…EA is inefficient when it is not up to date, complete, understandable, nor in detail. Kähkönen, Smolander, and Maglyas (2016), also mention the need of a complete, detailed and up to date EA in order to facilitate integration in the organizations and to ensure that integration is aligned with organizational goals and also to evaluate the integration needs, requirements, and impacts. The issue of inefficient EA not only hinders the integration projects but also puts the organization in chaos as there is no guideline or plan to determine the consequences of actions in the organization.…”

Section: Introductionmentioning

confidence: 99%

“…Furthermore, the challenges that are faced during EA development are rarely technical but political, project management, and organisational issues (Kaisler, Armour, and Valivullah 2005). Although numerous studies have reported organisational experiences and best practices to develop EA (Hjort-Madsen 2006;Isomäki and Liimatainen 2008;Nakakawa, Bommel, and Proper 2010;Seppänen, Heikkilä, and Liimatainen 2009), the ineffectiveness of EA development is present in many studies (Kähkönen, Smolander, and Maglyas 2016;Bricknall et al 2006;Ross, Weill, and Robertson 2006).…”

Section: Introductionmentioning

confidence: 99%

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Lack of Communication and Collaboration in Enterprise Architecture Development

Banaeianjahromi

Smolander

2017

Inf Syst Front

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Enterprise architecture (EA) is widely employed to reduce complexity and to improve business-information technology (IT) alignment. Despite the efforts by practitioners and academics in proposing approaches to smoothen EA development, it is not easy to find a fully successful EA. Because EA development is a complex endeavour, it is important to understand the obstacles that practitioners face during EA development. With the grounded theory, we studied how obstacles during EA development emerged from practitioners' point of view in 15 large enterprises. The study identifies lack of communication and collaboration as the core obstacle that can explain many other obstacles. Communication and collaboration were also harmed by other perceived EA development obstacles, including lack of knowledge and support inside organization and issues imposed by external parties, hesitation in training personnel, setting too ambitious goals, constant change of management, (lack of) clarity in EA development process, lack of budget, forcing personnel to adopt EA, lack of motivation, organizational culture, and organizational structure deficiencies. The lack of communication and collaboration caused several undesired effects to organizations, such as being unable to set common goals and achieve a shared understanding, personnel's distrust, endangered EA governance, lack of innovation capability, lost competitive edge, and ineffective EA outputs. The study highlights that organisations should improve their communication and collaboration before embarking on EA to encounter fewer obstacles. We provide four recommendations for practitioners to improve communication and collaboration in EA development.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Lack of Communication and Collaboration in Enterprise Architecture Development

Banaeianjahromi

Smolander

2017

Inf Syst Front

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“…The literature review will help in understanding the nature of ERP systems based on KM to combine traditional ERP and KM effectively which is becoming a need and requirement of the organizations in the present knowledge-based economy . The increased complexity in nature and technologies of the ERP calls for an immediate solution to the integration problem faced during ERP projects (Kähkönen & Smolander, 2013). ERP integration can be difficult, but it is essential due to its supporting role for the enterprise business system.…”

Section: Erp and Kmmentioning

confidence: 99%

“…ERP integration can be difficult, but it is essential due to its supporting role for the enterprise business system. Most of the ERP integration research focuses on quality concerns based on its characteristics and benefits of integration, which poses a need for research on providing a solution for the integration issues related to ERP Kähkönen and Smolander (2013) especially ones related to integrating ERP systems and KM (O'Leary, 2002).…”

Section: Erp and Kmmentioning

confidence: 99%

“…One of the major challenges ERP and KM related companies face today is the enterprise system knowledge, Parry and Graves (2008) especially the results and ramifications which are a tacit part of ERP knowledge, (Vandaie, 2008) thus inhibiting the ERP implementation success (Suraweera et al, 2008). Research needs to focus on devices facilitating KM within or between organizations (O' Leary, 2002) as the features related with mobility and internet of the device have not been considered (Kähkönen & Smolander, 2013). Research could assist to better understand the establishment and endowment of communities developed to seek and generate knowledge of specific ERP packages, i.e.…”

Section: Erp and Kmmentioning

confidence: 99%

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Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework

Ghafoor

Nawab

Shafi

2021

JMR

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This article provides a comprehensive review of the literature published in various articles dated back to 1998 on the role of Knowledge Management (KM) in Enterprise Resource Planning (ERP) systems. This article follows the literature published in this context focusing on two basic themes: KM supporting the ERP systems and KM integration into the ERP system. All the articles published on the relationship between KM and ERP systems published since 1998 were searched. Articles were sorted out on the basic themes they addressed. Most of the work on the role of KM in ERP systems was grouped into two main categories depending on the research subject matter. Integration of ERP systems being one of these basic themes was further investigated, enlisting all possible research articles published so far. Literature review on the KM and ERP relationship can be concludes that despite different relationships explored in the literature, KM has a vital role to play in the success of the ERP system. It is one of the critical success factors which complements the ERP systems to the extent that its absence will diminish the very essence, that is the adaption of ERP systems for the companies signified by the competitive advantage, market agility, and organization efficiency.

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Usability of information systems to support decision making in the order management process

Kunath

Winkler

2019

Procedia CIRP

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Lack of integration governance in ERP development: a case study on causes and effects

Cited by 10 publications

References 56 publications

Lack of Communication and Collaboration in Enterprise Architecture Development

Lack of Communication and Collaboration in Enterprise Architecture Development

Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework

Usability of information systems to support decision making in the order management process

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