Labor Skills And Training In The Tourism And Hospitality Industry

Metaverse as an Educational Instrument in Higher Tourism and Hospitality Education: Teaching Staff Perceptions

“…This suggests that the use of Metaverse technology in hotel management department education may be more suitable given the course nature/design and the desired learning objectives of programs/courses. Their chances of adopting Metaverse are comparatively better than those of their peers in the tourism studies department, which might be explained by the practical aspect that is more widespread in their profession and need requires greater accessibility for their students (Elshaer & Marzouk, 2019). The t-test confirms these discrepancies and indicates a statistically noteworthy distinction between the two areas of knowledge under investigation (Table 4).…”

“…Zhang et al (2022) claim that the Metaverse allows individuals to utilize 3D headsets to participate in training classes and communicate with others through avatars from different locations. In this way, the Metaverse is expected to provide a viable solution for career training and education (Elshaer & Marzouk, 2019). In a virtual environment, it helps students obtain both general and specialized knowledge by enabling them to watch the procedure from a distance.…”

محددات إستخدام منصات التعلم الرقمي في بيئة التعليم العالي السياحى

“…Multiple strategies can be used to establish an educator's presence in the classroom, including frequent contact with students, consistent feedback, and constructive discussion that is exemplified by the educator and others (Bendary, 2020), handling social interaction, curriculum development, directing technology use, assessments of learning, as well as educational support (Huang, 2018). The duties of an online instructor or tutor, according to Elshaer and Marzouk (2019), should also include monitoring all posts made in discussion forums, promoting participation maintaining track of each student's involvement, focusing the discussion and promoting higher-level thinking, as well as letting the students take a more active role in their own education. Basically, it has been recommended that the online instructor should take on the responsibilities of facilitator and coach (Craig et al, 2008).…”

Antecedents of labor shortage in the rural hospitality industry: a comparative study of employees and employers

“…The pandemic caused by the spread of COVID-19 has exacerbated these conditions (Liu-Lastres et al , 2022). Such problems recruiting professionals (Elshaer and Marzouk, 2019) can affect customer service, operational costs and quality standards (Green and Owen, 2003), and because employee skills have a significant influence on productivity and performance, particularly at the company level (Majhosev and Koteski, 2020), skilled employees are critical to providing quality tourism services that meet consumer needs (Al Ababneh, 2017; Erer, 2020; Khan et al , 2021). The literature has already addressed issues such as labor market trends, high turnover and the low absorption rate of tourism graduates (Anandhwanlert and Wattanasan, 2017; Dogru et al , 2019; Papathanassis, 2020).…”

“…The literature has already addressed issues such as labor market trends, high turnover and the low absorption rate of tourism graduates (Anandhwanlert and Wattanasan, 2017; Dogru et al , 2019; Papathanassis, 2020). However, existing studies on skill shortages have primarily focused on either the supply side of employees (Ashton, 2018; Elshaer and Marzouk, 2019; Köşker et al , 2019) or the demand side of employers (Ashton, 2018; Bennett and McGuinness, 2009; Davidson et al , 2011; Tfaily, 2018). To the best of our knowledge, little research has compared both perspectives (Willie et al , 2017), especially in a hospitality setting that includes industry image (Spiess and Zehrer, 2020) and its potential effect on workforce behavioral intentions (Leekha et al , 2014).…”