La administración de la salud y la calidad del desempeño para los beneficiarios

Abstract

In the present work, the administration of health and the quality of performance for the beneficiaries is explored. The administration has the necessary elements that applied to the area of health, these will contribute to the organizational development of the health institution in order to develop a vision of the system as a whole, optimizing the economic, human and technical resources with the intention of improving the performance of the health institution towards an effective and efficient quality growth. That health care should be as human as possible in such a way that it also ensures the active participation of the beneficiaries as part of the performance while receiving health services consistently respecting the patient's loyalty and freedom, in order to fulfill with the consent informing all the necessary and establishing an adequate patient medical relationship, therefore it is essential the adequate control in search of the best quality, taking into account that professionals and health workers know the problems well and what are their causes and , therefore what is the solution, therefore the attention of these particularities of the health must be understood by the managers and workers of the health, in addition it is necessary to bear present that it is necessary to know the expectations of the beneficiaries to whom the quality health services. Consequently, the health institutions must fulfill their mission oriented towards the satisfaction of the beneficiary patients, complying with the regulations, procedures and institutional norms.