Digitale Transformation Von Dienstleistungen Im Gesundheitswesen IV 2017
DOI: 10.1007/978-3-658-13644-4_9
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Kunden und Unterstützungsstrukturen anders denken – Digitalisierung als neue Unternehmensdimension eines Komplexdienstleisters der Sozialbranche

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Cited by 2 publications
(2 citation statements)
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“…At least patients might experience the delivered health service or digital health product as a consumer product (Eysenbach, 2000;Parry et al, 2014). Another challenge related to the first one is the ongoing trend of technology migration from clinic to home care setting (Devine et al, 2004;Fu, Weick-Brady, & Tanno, 2012;Pfannstiel, Krammer, & Swoboda, 2018;Steiner, Joos-Braun, & Pfister, 2018). A rising number of services and products which were formally delivered or used just in clinical context are now also used within the home care one as telematics enable the surveillance of patients over great distance.…”
Section: Challengesmentioning
confidence: 99%
“…At least patients might experience the delivered health service or digital health product as a consumer product (Eysenbach, 2000;Parry et al, 2014). Another challenge related to the first one is the ongoing trend of technology migration from clinic to home care setting (Devine et al, 2004;Fu, Weick-Brady, & Tanno, 2012;Pfannstiel, Krammer, & Swoboda, 2018;Steiner, Joos-Braun, & Pfister, 2018). A rising number of services and products which were formally delivered or used just in clinical context are now also used within the home care one as telematics enable the surveillance of patients over great distance.…”
Section: Challengesmentioning
confidence: 99%
“…Hilfe-und Pflegebedarf eine zunehmende Rolle. Komplexträger, die sowohl in der Altenhilfe als auch in der Behindertenhilfe Wohnund Dienstleistungsangebote bereitstellen, entwickeln bereits Geschäftsmodelle, die eine geschäftsfeldübergreifende regionale Perspektive abbilden und technische Innovationen einbinden(Steiner et al, 2018). Einzelne regionale Konsortien von Dienstleistern und Technikentwicklern haben sich auf der Suche nach einer sinnvollen Systematisierung mit breiter Anwendbarkeit für die ICF entschieden(Fuchs & Friedrich, 2018).…”
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