Kualitas Pelayanan Pendidikan di TK Aisyiyah Kota Sukabumi: Strategi Pendekatan Metode Service Quality
Indri Lastriyani,
Lidiawati,
R.Supyan Sauri
et al.
Abstract:This study delves into the satisfaction level of parents regarding the educational services provided by Aisyoyah Kindergarten in Sukabumi City. There are five dimensions of educational services: Tangibles (Physical Evidence), Reliability, Responsiveness, Assurance, and Empathy. The research addresses two main questions: (1) To what extent are parents satisfied with the educational services at Aisyoyah Kindergarten in Sukabumi City? (2) How does Aisyoyah Kindergarten in Sukabumi City enhance strategies to satis… Show more
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