Kotihoidon työntekijöiden teknologiaan liittyvät tunteet

Lampi, Anna; Sihto, Tiina

doi:10.37455/tt.114442

Cited by 2 publications

(13 citation statements)

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“…Digital health solutions change professional–patient interaction and require new skills (Jarva et al., 2022). Although reduction of face‐to‐face encounters between health care professionals and clients has also been reported with the use of home care technologies (Lampi & Sihto, 2022) and remote services (Lie et al., 2019), the current study supports previous studies (Carlqvist et al., 2021; Heinonen et al., 2022; Laukka et al., 2020; Saari et al., 2022) that have reported improved client interaction in telecare services. Telehomecare workers have described that they get to meet their client more directly, focus and be present to the client better than in traditional home care, where doing other care duties at the same time requires their attention (Saari et al., 2022).…”

Section: Discussionsupporting

confidence: 88%

Section: How Could the Findings Be Used To Influence Practice Educati...mentioning

confidence: 99%

“…In Finland, attitudes and feelings towards the use of technologies and remote services in their work have been demonstrated to be mostly positive among occupational health professionals (Koivisto et al., 2019). However, contradictory results regarding home care workers' views of technologies (Lampi & Sihto, 2022) and telehomecare (Heinonen et al., 2022) have been reported. Positive experiences are related to improved workflow and efficiency of information transmission (Koivisto et al., 2019; Lampi & Sihto, 2022) as well as to the improvement of service availability (Heinonen et al., 2022; Koivisto et al., 2019) and the possibility of continuing a work career in home care when a musculoskeletal injury is sustained (Heinonen et al., 2022).…”

Section: Introductionmentioning

confidence: 99%

“…However, contradictory results regarding home care workers' views of technologies (Lampi & Sihto, 2022) and telehomecare (Heinonen et al., 2022) have been reported. Positive experiences are related to improved workflow and efficiency of information transmission (Koivisto et al., 2019; Lampi & Sihto, 2022) as well as to the improvement of service availability (Heinonen et al., 2022; Koivisto et al., 2019) and the possibility of continuing a work career in home care when a musculoskeletal injury is sustained (Heinonen et al., 2022).…”

Section: Introductionmentioning

confidence: 99%

“…Utilising digitalisation and technologies is one of the key themes of the quality recommendations to guarantee a good quality of life and improved services for older persons and are related especially to digital services, support of living at home and support of employees (STM, 2020). The most frequently used technologies in home care work in Finland are smartphones, desktop computers, email, and patient and/or client information systems (Lampi & Sihto, 2022). Telecare is a new form of work in social and health care, and especially in home care in Finland (Heinonen et al., 2022).…”

Section: Introductionmentioning

confidence: 99%

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Finnish telehomecare workers' satisfaction with the inclusion of telehomecare in older adults' home care and factors associated with it

Hoffrén‐Mikkola,

Eloranta,

Teeri

et al. 2024

Int J Older People Nursing

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BackgroundTelehomecare in older adults' home care in Finland is mainly video‐mediated check‐up and reminder calls with home care clients. Home care workers have reported mixed attitudes and feelings towards utilisation of technologies and remote services in their work.ObjectivesThe aim of this cross‐sectional study was to investigate Finnish telehomecare workers' satisfaction with the inclusion of telehomecare in older adults' home care. Another aim was to examine what factors are associated with this satisfaction.MethodsThe data were collected with an electronic quantitative email survey. Five Finnish older adults' home care organisations participated as the target organisations of the study. Two of the organisations were located in large cities, one in a medium‐sized provincial centre and two in rural municipalities. Three organisations provided telehomecare services with centralised service models and two with decentralised service models. In total, the organisations had 103 telehomecare workers to whom the survey was directed.ResultsThe telehomecare workers were mostly satisfied with (55.8%) or felt neutral about (20.9%) the inclusion of telehomecare in older adults' home care. Satisfaction was strongly related to the workers' experience of telehomecare making their work easier, improving interaction and enhancing relationships of trust with clients as well as decreasing workload. Application of telehomecare to overcome the workers' physical restrictions, and also their perceptions of being able to influence whether to start working in telehomecare, were strongly related to their satisfaction with the inclusion of telehomecare in home care.ConclusionsThe results confirm that telehomecare job positions function well as relocated job positions in home care when workers have musculoskeletal problems or injuries. However, it is important that workers' willingness to work in telehomecare is also respected. From the telehomecare workers' perspective, good interaction and trustful relationships with clients are important factors that produce good care and increase satisfaction with telehomecare.Implications for practiceTelehomecare may have a positive impact on the home care workers’ job satisfaction. The homecare workers need training in the use of new technologies. In addition, they need to be able to decide themselves whether they start working in telehomecare or not.

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Section: Discussionsupporting

confidence: 88%

Section: How Could the Findings Be Used To Influence Practice Educati...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Finnish telehomecare workers' satisfaction with the inclusion of telehomecare in older adults' home care and factors associated with it

Hoffrén‐Mikkola,

Eloranta,

Teeri

et al. 2024

Int J Older People Nursing

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Teknologian vai ihmisen ehdoilla? Toiminnanohjausjärjestelmän käytön ja hyvän hoivan yhteensovittamisen keinot kotikäyntejä tekevien hoitajien arjessa

Koskela,

Känsälä,

Saari

2023

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Ikääntyneiden kotihoidossa on käytössä paljon erilaisia hoivatyötä tehostavia ja hoivapalvelujen laatua sekä riittävyyttä varmistavia teknologioita. Yksi keskeisimmistä on hoivatyön päivittäiseen johtamiseen ja organisoimiseen sekä asiakastietojen kirjaamiseen tarkoitettu toiminnanohjausjärjestelmä. Kysymme, millaisia muutoksia toiminnanohjausjärjestelmä tuo hoivatyön toteuttamiseen ja hyvän hoivasuhteen rakentamiseen kotihoidossa. Tarkastelemme sosiomateriaaliseen ja käytäntöteoreettiseen viitekehykseen nojaten, miten kotihoidon työntekijät kertovat ratkaisevansa hyvän hoivan tuottamiseen ja mobiilin toiminnanohjausjärjestelmän käyttöön liittyviä jännitteitä työn arjessa. Toteutimme laadullisen tapaustutkimuksen kahdessa julkisessa kotihoidon organisaatiossa, kahdessa suomalaisessa kaupungissa. Tutkimusaineisto koostuu 12 hoitajan puolistrukturoidusta teemahaastattelusta. Haastatteluaineiston analysoimme sisällönanalyysilla. Analyysin tuloksena löysimme viisi mobiilikirjaamisen ja hyvän hoivan yhteensovittamisen keinoa sekä neljä keinoa, joilla hoitajat sovittavat yhteen toiminnanohjausjärjestelmän mitoittamaa aikaa ja hyvään hoivaan tarvittavaa aikaa. Hoitajien hyödyntämät keinot ilmentävät heidän pyrkimystään vaalia ja suojella hyvää hoivasuhdetta asiakkaan kanssa. Kotihoitoa tekevillä hoitajilla on arjessaan autonomiaa toteuttaa hoivatyötä ihmisen ehdoilla ja ylittää toiminnanohjausjärjestelmään ”sisäänkirjoitettuja” ominaisuuksia ja sen käyttöön liittyviä odotuksia.

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Kotihoidon työntekijöiden teknologiaan liittyvät tunteet

Cited by 2 publications

References 4 publications

Finnish telehomecare workers' satisfaction with the inclusion of telehomecare in older adults' home care and factors associated with it

Finnish telehomecare workers' satisfaction with the inclusion of telehomecare in older adults' home care and factors associated with it

Teknologian vai ihmisen ehdoilla? Toiminnanohjausjärjestelmän käytön ja hyvän hoivan yhteensovittamisen keinot kotikäyntejä tekevien hoitajien arjessa

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