Abstract:Purpose: This study examines and compares Korean and Chinese consumers' perceptions of herbal cosmetics, as demand for natural cosmetics is increasing. Methods: Based on a big data methodology, this study uses text mining and semantic network analysis to identify major keywords that appeared in consumers' comments on herbal cosmetics. Results: Results reveal that Korean consumers paid more attention to herbal cosmetics products' distribution process and packaging conditions. Moreover, Korean consumers recogniz… Show more
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