“…The literature review demonstrates that the use of RBM is widespread in different contexts of public and not-for-profit organizations, such as in education performance management (high school or university institutions) (Borodiyenko et al, 2020;Bouchamma & April, 2020;Kamanzi et al, 2019;Kure et al, 2021;Segatto & Abrucio, 2017); health systems and/or humanitarian programs (Cordova-Pozo et al, 2018;Khan et al, 2020;Lainjo, 2019;Paulo, 2016;Witter et al, 2019), and national/state/city governance or government agencies (Gonzaga et al, 2017;Gwata, 2019;Kanufre & Rezende, 2012;Kwon et al, 2021;Peci et al, 2008;Porpino & Stefani, 2014).…”