Knowledge Work in the Library

Abstract

Library staff are knowledge workers (KWs), but it is not entirely clear what this work looks like, how it is allocated, what outcomes are associated with it, or how the pandemic influenced this work. This poster outlines an agenda to study the KW of paraprofessional and professional library staff. Learning more about the form, context, and authority of KW in the library-as well as the personal and task outcomes of this work-will better position LIS to prepare future librarians and guide the development of equitable workplaces that support the needs of library staff.