2011
DOI: 10.1108/00242531111100559
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Knowledge sharing processes in Tunisian small ICT firms

Abstract: PurposeThe purpose of this paper is to examine how knowledge and information is shared by small information and communication technology firms in Tunisia.Design/methodology/approachThe paper employs a comparative case study approach. This was intended to collect data that describe processes and also to elicit information about the reasons for these processes. The authors set the study in the context of a developing country.FindingsIt was found that information and knowledge is key to the operational success of… Show more

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Cited by 24 publications
(18 citation statements)
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“…Such milieux are exceptional; Tunisia for example, lacks a geography of innovation, there are no synergic clusters of high tech firms necessary for a national innovative culture (Harbi et al, 2011). Yet it has small successful ICT firms, who have, but may not share, similar problems, similar techniques and often common methods and markets.…”
Section: Introductionmentioning
confidence: 99%
“…Such milieux are exceptional; Tunisia for example, lacks a geography of innovation, there are no synergic clusters of high tech firms necessary for a national innovative culture (Harbi et al, 2011). Yet it has small successful ICT firms, who have, but may not share, similar problems, similar techniques and often common methods and markets.…”
Section: Introductionmentioning
confidence: 99%
“…Whilst our findings hold good for our small sample, they only hold good for that time and that place. Although we are unable to generalise empirically beyond these cases, we can conceptually generalise that these processes are likely to be common in similar contexts (Harbi et al, 2011). Nonetheless we have highlighted how the, possibly unique or even idiosyncratic perceptions of retailers shape what they do.…”
Section: Discussionmentioning
confidence: 95%
“…One of the reasons is because of the cost [33], [21]. Generally known, the small and medium sized provider has limited capital resources to operate their activities.…”
Section: Introductionmentioning
confidence: 99%