Knowledge sharing behavior in online discussion communities: Examining behavior motivation from social and individual perspectives

Kumi, Richard; Sabherwal, Rajiv

doi:10.1002/kpm.1574

Cited by 42 publications

(37 citation statements)

References 68 publications

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“…The factor of information demands (F2) has the strongest relations with the other factors and receives the most influences from the other factors. Consistent with some previous studies (Kumi & Sabherwal, 2019), the factor of sharing bodies plays an important role in information-sharing in virtual communities. For instance, in online interactions, reputation significantly affects online social decision-making (Duradoni et al, 2020).…”

Section: Fermenting Environmentsupporting

confidence: 89%

Influential Factors and the Realization Mechanism of Sustainable Information-Sharing in Virtual Communities from a Knowledge Fermenting Perspective

et al. 2020

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Little is known about sustainable information-sharing in virtual communities, although it is increasingly recognized as a useful information-sharing tool. The aim of this study is to explore the influential factors and the realization mechanism of sustainable information-sharing in virtual communities. Starting from the similarity between biological fermentation and the information-sharing process in virtual communities, the present study creatively introduces the knowledge fermenting theory used in the analysis. Six factors influencing sustainable information-sharing in virtual communities are first identified based on this theory, which include sharing bodies, interactive topics, communication mechanism, supporting technology, communication environment, and platform scale. The relations among these six factors are then analyzed using the Decision-Making and Trial Evaluation Laboratory (DEMATEL) method. The results indicate that the factor of sharing bodies has the strongest influence on other factors and the factor of interactive topics receives the most influences from the other factors. On this basis, the realization mechanism of sustainable information-sharing in virtual communities is elaborated from the following four aspects: the four stages of the information-sharing realization, the guide role of “strain,” the catalytic role of “enzyme,” and the effect of environment. The results indicate that sustainable information-sharing in virtual communities is a process of spiral evolution. Finally, recommendations are given to virtual community managers, users, and business firms.

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Section: Fermenting Environmentsupporting

confidence: 89%

Influential Factors and the Realization Mechanism of Sustainable Information-Sharing in Virtual Communities from a Knowledge Fermenting Perspective

et al. 2020

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“…It boosts their self‐esteem and they follow the group norms conveniently. Norms shape their behaviors in the desired direction (Kumi & Sabherwal, 2019). Based on social identity theory (SIT), this study examines the moderating mediation model with PE as a possible mechanism through which HPWS influences KSB assuming that individuals who hold strong identification with their organization would feel more psychologically empowered which in turn would lead them toward knowledge sharing.…”

Section: Introductionmentioning

confidence: 99%

HPWS and knowledge sharing behavior: The role of psychological empowerment and organizational identification in public sector banks

Abbasi

Shabbir

Abbas

et al. 2020

Journal of Public Affairs

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Taking a social identity perspective, we predict that high‐performance work system (HPWS) has a relationship with knowledge sharing behavior (KSB) through psychological empowerment (PE) in public sector banks in Pakistan. To test our hypothesized model, we collected a three‐wave research data from 276 employees from the banking sector of Pakistan. Results indicated that HPWS is positively related to KSB and PE mediated the linkage between HPWS and KSB. In addition, organizational identification moderates the indirect relationship between HPWS and KSB via PE, such that the indirect effect was stronger for employees with high organizational identification rather than low. This study sheds new light on the intervening process that explains how HPWSs influence employee KSB. The findings also extend the current literature by adding a moderator to explain when and why employees increase their knowledge sharing when work in HPWSs public sector banks.

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“…The publication trend has grown steadily since, reaching a maximum of twelve publications in 2018. Among 45 articles, the recent ones are from 2017 (Amidi et al, 2017;Edwards et al, 2017;Hitchen et al, 2017;Okazaki et al, 2017;Panda & Deepa, 2017;Shen & Guangyan, 2017; Soto-Acosta & Palacios-Marques, 2017; Świgoń, 2017), 2018 (Chang, 2018;Das & Mahapatra, 2018;Esin, 2018;Hood, 2018;Kumi & Sabherwal, 2018;Lu, Zhou, & Chen, 2018;Park & Gabbard, 2018;Sedighehm & Ainin, 2018;Septiani & Ave, 2018;Zhang, Liu, Deng, & Chen, 2018) and 2019 (Nisar, Prabhakar, & Strakova, 2019;Tayebi, Manesh, Khalili, & Sadi-Nezhad, 2019;Kim, Gibbs, & Scott, 2019 etc. ) The rising trend indicates a growing interest in the field of knowledge sharing on social media, but also its infancy.…”

Section: Findings and Discussionmentioning

confidence: 99%

“…Knowledge management is a significant component for companies to survive and maintain their competitive market positions (Park & Gabbard, 2018;Sedighehm & Ainin, 2018). Academics argued that specialized knowledge is a valuable and scarce resource (Kumi & Sabherwal, 2018;Hitchen, Ferràs, & Mussons, 2017;Hajli & Hajli, 2013). Clearly, knowledge should be conveyed to those with the greatest recorded deficiency.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Knowledge Sharing on Social Media: State of the Art in 2018

Mladenović

Krajina

2019

Journal of Business Economics and Management

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In the past decade, the importance of social media has increased, especially in knowledge sharing practices. Current massive evolution of computer-mediated communication platforms influenced the ways of how knowledge is managed and shared by individuals. This literature review of published papers in the past decade explores the potential of using social media in knowledge sharing by individuals and, through the mapping of the existing studies, identifies research opportunities for future studies. Primary, tacit and explicit knowledge sharing have been investigated. The findings suggest that there are different ways in which knowledge is shared across social media, but the systematic approach and synthesis is challenging to define. Therefore, there are some open courses of future research that may form the basis for a theoretical framework. The results of the present literature review should increase methodological rigor, and provide the guidelines to academics by identifying research opportunities. They can also serve as a comprehensive collection of findings for knowledge management decision makers.

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Knowledge sharing behavior in online discussion communities: Examining behavior motivation from social and individual perspectives

Cited by 42 publications

References 68 publications

Influential Factors and the Realization Mechanism of Sustainable Information-Sharing in Virtual Communities from a Knowledge Fermenting Perspective

Influential Factors and the Realization Mechanism of Sustainable Information-Sharing in Virtual Communities from a Knowledge Fermenting Perspective

HPWS and knowledge sharing behavior: The role of psychological empowerment and organizational identification in public sector banks

Knowledge Sharing on Social Media: State of the Art in 2018

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