Knowledge Services Development in Unprecedented Circumstances

Abstract

Libraries are seeing a significant shift in acquisition habits as physical libraries and their workers, services, and users are deeply impacted by the COVID-19 pandemic. Users now look to libraries to assist them by providing digital resources, tools, or knowledge products via knowledge service platforms for learning and research. The trend reflects how the library's role as an online solution provider widens and they are required to be more adept at managing repositories and innovative services development. This chapter is to share the endeavors and experiences of the National Agricultural Library of the Chinese Academy of Agricultural Sciences in knowledge services during the unprecedented and uncertain time, which is a process full of change and perseverance, with the hope that it will inspire library colleagues and exchange ideas.