Knowledge Retention and Loss in Brazilian Public Administration
Pablo,
Clarissa,
Adriana
et al.
Abstract:Purpose:The loss of knowledge poses a significant threat to organizational performance. Thus, this study examines the intricate dynamics of knowledge retention and the mitigation of knowledge loss within the context of a Brazilian national public organization operating in multimodal transportation infrastructure. Design/Methodology/Approach: Using a qualitative approach, we reviewed documents, conducted interviews with managers, and employed observational techniques, subsequently subjecting the gathered data t… Show more
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