Knowledge quality and non‐financial performance—A Malaysian experience

Abdollahbeigi, Bentolhoda; Salehi, Farhang

doi:10.1002/kpm.1687

Cited by 4 publications

(5 citation statements)

References 52 publications

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“…In the same research stream. Abdollahbeigi and Salehi (2022) in a study carried out with a representative sample of companies in the manufacturing sector, confirmed that innovation has a significant effect on non-financial performance. These studies corroborate the findings of Saunila (2020) who through a systematic review of the literature enhance understanding of the special characteristics of innovation capability in small business context.…”

Section: Innovation Capability and Financial And Non-financial Perfor...mentioning

confidence: 73%

Dynamic Capabilities and Performance of Family Businesses in Emerging Economies

Rossignoli Cevallos,

Guevara Sánchez

2024

Business: Theory and Practice

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Dynamic capabilities analyze the sources and methods of better performance and wealth creation and capture by firms operating in environments of rapid technological changes. Based on this, The objective of this research was to analyze the relationship between absorptive, adaptive, and innovation capabilities on financial and non-financial performance of family businesses was analyzed in the context of emerging economies, a relationship that has not been analyzed in this context. Through the application of structural equation modeling in a sample of 235 family businesses of agricultural supplies and machinery, located in the G46 and G47 categories of the International Standard Industrial Classification – ISIC, the results allowed us to identify that absorptive capability has a positive influence on financial performance, while innovation capability has a positive influence on no-financial performance. No evidence was found that other capabilities were related to the performance of the organizations analyzed. In addition, it was shown that the size of the companies does not generate any moderating effect in the relationship between these variables. This study contributes to dynamic capabilities theory by exploring how absorptive and innovative capabilities influence financial and non-financial performance in a specific and underexplored context: family businesses in emerging economies. Furthermore, the importance of developing and enhancing absorptive and innovation capabilities is highlighted. This could lead to the implementation of training programs, investment in R&D, and adoption of knowledge management practices.

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Section: Innovation Capability and Financial And Non-financial Perfor...mentioning

confidence: 73%

Dynamic Capabilities and Performance of Family Businesses in Emerging Economies

Rossignoli Cevallos,

Guevara Sánchez

2024

Business: Theory and Practice

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“…studies on knowledge quality were directed toward understanding its impacts on innovation in the context of external knowledge sourcing (Corral de Zubielqui et al, 2019;Demirkan et al, 2013) and on firms' innovation capabilities and performance (Abdollahbeigi and Salehi, 2022;Ganguly et al, 2019). Building on the intersection between social capital theory and the KBV, we argue that exploring the role of knowledge quality is crucial to further comprehend the relationship between knowledge sharing, ambidexterity and firm performance.…”

Section: Knowledgementioning

confidence: 98%

“…Although a number of studies have used the KBV of organizations in ambidexterity research, few (if any) have examined if firm’s knowledge quality impacts the relationship between tacit/explicit knowledge sharing and exploitation/exploration processes. Prior studies on knowledge quality were directed toward understanding its impacts on innovation in the context of external knowledge sourcing (Corral de Zubielqui et al , 2019; Demirkan et al , 2013) and on firms’ innovation capabilities and performance (Abdollahbeigi and Salehi, 2022; Ganguly et al , 2019). Building on the intersection between social capital theory and the KBV, we argue that exploring the role of knowledge quality is crucial to further comprehend the relationship between knowledge sharing, ambidexterity and firm performance.…”

Section: Theoretical Background and Frameworkmentioning

confidence: 99%

Intra-organizational knowledge sharing, ambidexterity and firm performance: evaluating the role of knowledge quality

Dzenopoljac,

Muhammed

et al. 2024

JKM

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Purpose This study aims to examine how knowledge sharing contributes to organizations’ ambidexterity, their overall performance and the role of knowledge quality in this relationship. Knowledge sharing is conceptualized based on tacit and explicit dimensions, and ambidexterity is viewed as comprising exploitative and explorative capabilities. Design/methodology/approach This study uses a cross-sectional survey-based research design and structural equation modeling to test the proposed model of knowledge sharing and knowledge quality in organizational ambidexterity and the related hypotheses. Findings The results indicate that tacit knowledge sharing has a significant, direct impact on the exploitative and explorative capabilities of the organization and indirectly impacts both dimensions of ambidexterity (i.e. exploitative and explorative) through knowledge quality. In contrast, explicit knowledge sharing does not have a significant impact on knowledge quality and affects only the exploitative extent of ambidexterity. Both exploitative and explorative capabilities significantly impact organizational performance. Originality/value To the best of the authors’ knowledge, this study is the first study to empirically examine the role of knowledge quality in the context of knowledge sharing for ambidexterity, especially within the context of organizations in the United Arab Emirates.

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“…Zhou et al (2022) explored the impact of knowledge transfer among supply chain members on firm innovation and operational performance, and how knowledge quality affects the relationship between them [18]. Abdollahbeigi and Salehi (2021) found that the quality of knowledge significantly affects the innovation of enterprises, and the ability of innovation will have a significant impact on non-financial performance [19]. Ganguly et al (2019) concluded that the transfer of tacit knowledge and the quality of knowledge are positively related to the innovation ability of enterprises [20].…”

Section: Knowledge Qualitymentioning

confidence: 99%

Assessing Knowledge Quality Using Fuzzy MCDM Model

Wei,

Tai,

Lee

et al. 2023

Mathematics

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The purpose of knowledge management is to excavate the tacit knowledge accumulated by each enterprise member through the knowledge proposal system. Each knowledge proposal must be assessed, and after passing the quality assessment, the knowledge proposal will be stored in the knowledge repository and shared with other employees who need the knowledge at work. In the long run, the capabilities of all employees will gradually enhance and the competitiveness of enterprises will naturally increase. The correct assessment of knowledge quality is the key to the success of knowledge management. Some scholars propose to use the AHP (analytical hierarchical process) to determine the quality of knowledge. The problem with this approach is that the AHP can only obtain the relative quality of all knowledge, not the actual quality of knowledge. Therefore, this study proposes a fuzzy assessment model to measure knowledge quality, which includes a knowledge quality fuzziness index (KQFI) and a checking gate. First, experts conduct linguistic evaluation on the weight of criteria and knowledge quality. All linguistic evaluations are then integrated into a knowledge quality fuzziness index (KQFI), which is compared with a fuzzy threshold (FT); then, the level of goodness of KQFI to FT is obtained. If it is greater than 0.5, it means that the quality of the knowledge proposal is qualified; otherwise, it means that the quality of the knowledge proposal is unqualified. This study uses a case including five experts and nine knowledge proposals to demonstrate the applicability of the method. The results show that the method finally judges six knowledge instances as qualified and three as unqualified. The results show that the proposed method can indeed assist enterprises to effectively screen knowledge proposals.

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Knowledge quality and non‐financial performance—A Malaysian experience

Cited by 4 publications

References 52 publications

Dynamic Capabilities and Performance of Family Businesses in Emerging Economies

Dynamic Capabilities and Performance of Family Businesses in Emerging Economies

Intra-organizational knowledge sharing, ambidexterity and firm performance: evaluating the role of knowledge quality

Assessing Knowledge Quality Using Fuzzy MCDM Model

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