2019
DOI: 10.2139/ssrn.3375572
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Knowledge Management: Why Do We Need it for Corporates

Abstract: This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as reuse need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuri… Show more

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Cited by 17 publications
(24 citation statements)
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“…To transfer knowledge into newly incorporated staff the subcontracting of industrial services is efficient as this reduces external rotations, and this methodology is a medium-term activity due to the lack of time to transfer information [16,17].…”
Section: Of 11mentioning
confidence: 99%
“…To transfer knowledge into newly incorporated staff the subcontracting of industrial services is efficient as this reduces external rotations, and this methodology is a medium-term activity due to the lack of time to transfer information [16,17].…”
Section: Of 11mentioning
confidence: 99%
“…C. The research's aims and software novelty - [8][9][10][11] stress the importance of KM during the SC development process. However, very few attempts were made to develop a functional software to be implemented at the organizational group level, specifically during organizations' SCs.…”
Section: B the Research's Software Design And Prototype -mentioning
confidence: 99%
“…Watson and Everett [51] defined small business failures by providing some appropriate criteria for selecting system in light of finding failures measure. Gunjal [24] provides a description on how knowledge management should be considered in business related activities. According to this research, corporates need to consider knowledge management in their processes.…”
Section: Related Studiesmentioning
confidence: 99%