Knowledge Management Systems and Intellectual Capital Measurement in Portuguese Organizations: A Case Study

Pinto, Mário

doi:10.1007/978-3-642-36981-0_3

Cited by 6 publications

(4 citation statements)

References 12 publications

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“…Competence of employees can be judged by their years of experience in the profession and education level (Pinto, 2013). The number of years in the profession is a simple and useful measure of the skill and experience of employees (Sveiby, 1997).…”

Section: Human Capitalmentioning

confidence: 99%

“…Human capital embodies the collective value of employees' competence, as well as the knowledge embedded and captured from relationships with external parties (suppliers and customers). Competence of employees can be judged by their years of experience in the profession and education level (Pinto, 2013). The number of years in the profession is a simple and useful measure of the skill and experience of employees (Sveiby, 1997).…”

Section: Human Capitalmentioning

confidence: 99%

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Linkage between knowledge management and manufacturing performance: a structural equation modeling approach

Tan

Wong

2015

Journal of Knowledge Management

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Access to this document was granted through an Emerald subscription provided by emerald-srm:198285 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this study is to examine the effect of knowledge management (KM) on manufacturing performance and the relationships among three KM measures, namely, knowledge resources, KM processes and KM factors. It also determined a collective set of KM metrics based on these three measures. Design/methodology/approach -Data were collected using questionnaires posted to 700 manufacturing companies in Malaysia from which 206 usable responses were obtained. The analysis and hypotheses testing were implemented using structural equation modeling. Findings -The results showed that the constructs of knowledge resources, KM processes and KM factors have significant and direct effects on manufacturing performance. In terms of covariance, the results also indicated that these three constructs were correlated with each other. Research limitations/implications -The sample over-represented large firms and the study was a cross-sectional approach that collected data at a single point in time.Practical implications -The results obtained would help managers to better understand the linkage between KM and manufacturing performance. They could use the results to manipulate their KM practices to improve their manufacturing performance. The proposed set of KM metrics could also act as a common language and provide directions for future research. Originality/value -This paper is one of the first empirical studies that has examined the relationship between KM and manufacturing performance. Furthermore, it has investigated the relationships among knowledge resources, KM processes and KM factors.

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Section: Human Capitalmentioning

confidence: 99%

Section: Human Capitalmentioning

confidence: 99%

Linkage between knowledge management and manufacturing performance: a structural equation modeling approach

Tan

Wong

2015

Journal of Knowledge Management

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“…However, it is important to note that without a strategy and an organizational culture based on continuous learning, sharing and collaboration, the knowledge tools bring few benefits to knowledge management in general, and HEI in particularly. Table 2 summarizes a set of knowledge tools addressed by the literature review as being useful in supporting KM processes and practices, in a HEI [3], [9], [16], [17], [18]. Ontologies Categorize or group the information/knowledge.…”

Section: Kmowledge Management Toolsmentioning

confidence: 99%

“…Due the appearance of new knowledge producers in the higher education, more and more universities are looking into de possibility of applying corporate tools. Technologies are important to facilitate KM activities, such as discovery or acquisition (research), dissemination or share (teaching), application ok knowledge and their preservation (libraries, repositories) [7], [3], [9]. On the other hand, these issues miss their importance if the institution does not have a strategy and a set of institutional practices which lead to creating, sharing and collaborating between the various actors across the organization [7], [8].…”

Section: Introductionmentioning

confidence: 99%

Knowledge management in higher education institutions: A framework to improve collaboration

Pinto

2014

2014 9th Iberian Conference on Information Systems and Technologies (CISTI)

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The purpose of this paper is to present a framework that increases knowledge sharing and collaboration in Higher Education Institutions. The paper discusses the concept of knowledge management in higher education institutions, presenting a systematization of knowledge practices and tools to linking people (students, teachers, researchers, secretariat staff, external entities) and promoting the knowledge sharing across several key processes and services in a higher education institution, such as: the research processes, learning processes, student and alumni services, administrative services and processes, and strategic planning and management.The framework purposed in this paper aims to improve knowledge practices and processes which facilitate an environment and a culture of knowledge collaboration, sharing and discovery that should characterize an institution of higher education.

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A new integrated knowledge model in supplier selection

Akhavan

Elahi

Jafari

2014

Education, Business and Society: Contemporary Middle Eastern Issues

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Purpose – This paper aims to empirically explore the effects of intellectual capital (IC) on supplier selection (SS) and, consequently, investigates the consecutive impacts on an Asian automotive supply chain performance (SCP). Design/methodology/approach – A questionnaire-oriented survey obtained from top managers and expert employees from three different Asian automotive industries, all of which exist in the same supply chain, was utilized for factor analysis and structural equation modeling (SEM). Findings – The findings indicate that some dimensions of IC containing human capital, relational capital and structural capital sufficiently influence evaluation and selection of optimal suppliers which lead to more efficient performance of the supply chain. Research limitations/implications – First, as the research analyzes the findings extracted from three important Asian automotive companies which exist in the same supply chain, the results may not be applicable to other industries in different countries. Second, gathering data from other elements of the supply chain like wholesalers and retailers could enrich the research conducted. Besides, more advanced statistical methods could be utilized to evaluate the regression equations and SEM. Practical implications – With a comprehensive view on IC that takes into account its creation, protection and utilization, IC plays an essential role in selecting and assessing optimal suppliers which enhance competitive advantage, especially in knowledge-based organizations. IC will also increase the SCP efficiently and effectively. Originality/value – This study develops an integrated knowledge model for a SS issue based on IC, and focuses on the effects of its various elements. It offers assistance to managers who tend to select optimal suppliers effectively.

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Knowledge Management Systems and Intellectual Capital Measurement in Portuguese Organizations: A Case Study

Cited by 6 publications

References 12 publications

Linkage between knowledge management and manufacturing performance: a structural equation modeling approach

Linkage between knowledge management and manufacturing performance: a structural equation modeling approach

Knowledge management in higher education institutions: A framework to improve collaboration

A new integrated knowledge model in supplier selection

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