Knowledge Management: Semantic Drift or Conceptual Shift?

A knowledge management model: Implications for enhancing quality in health care

“…Although at times KM has been described as an integrated framework espousing knowledge "process" management within the context of knowledge sharing (KS), two competing views continue (Davenport & Cronin, 2000;Hall, 2001;Heaton & Taylor, 2002;McInerney, 2002;von Krogh, 2003b). One view focuses on the management of information tools and resources, emphasizing the role of technology (Zack, 1999); the other view focuses on creating and maintaining a conducive environment, emphasizing human factors such as people's trust, learning ability, sharing of information .…”

“…Psychology Sociology Library and Information Science Economics Heaton & Taylor, 2002;McInerney, 2002Barnes, 1984Polanyi, 1966Argote, 1993Argote, Ingram, Levine, & Moreland, 2000;Kolb, 1954;DeFillippi & Ornstein, 2003Bell, 1999reissue edition original 1973Machlup, 1982Durkheim, 1982Lesser & Storck, 2001Buckland, 1991Marchand, 1983Davenport & Cronin, 2000Hall, 2001Ponelis & Fairer-Wessels, 1998Holsapple & Joshi, 2002Marwick, 2001Hislop, 2002bKoenig, 2000von Krogh, 2002Markus, 2001Grant, 1996Machlup, 1982;Levitt & March, 1988;March, 1991;…”

“…This reliance on socialization is what differentiates KM from the classic views of the organization, of knowledge within the context of the history of information management. Knowledge management is an active process involving the creation of knowledge, the intentional elicitation of knowledge, and the ability to share knowledge across the organization (Davenport & Cronin, 2000;von Krogh, 1998).…”

Changing Paradigms in Library Education: From Library Science to Information Science to Knowledge Science

“…KM has a future in LIS, and its durability has been confirmed in the studies conducted by Ajiferuke (2003), and Sarrafzadeh, Martin and Hazeri (2006). Davenport and Cronin (2000) describe KM in the LIS context as 'information management' (management of internal and external publications) by another name. Corrall (1998) remarks that librarianship is often used to describe the organization of recorded knowledge, and some people view KM as just an up-market label for information management, hence, she certainly believes that KM is the job for librarians.…”

Levantamento de tendências em gestão do conhecimento no Brasil: análise de conteúdo da opinião de especialistas Brasileiros

“…Interessante abordar que na categoria "muito avanço teórico", metade dos entrevistados citou autores expressivos na área como Thomas Davenport (1998), pela visão mais progressista que os outros; Choo (2003), com as organizações de conhecimento; Castells (1999), com estudo das redes; Nonaka (1998), com a discussão do "BA"; Davenport e Cronin (2000), em artigo que ajudou a organizar a área. Mas, foi Dave Snowden (2002) o mais citado entre os entrevistados (3 citações), com a abordagem da divisão da GC em eras.…”