Knowledge Management: Process, Practice, and Web 2.0

Alavi, Maryam; Denford, James S.

doi:10.1002/9781119207245.ch6

Cited by 18 publications

(13 citation statements)

References 53 publications

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“…KM was first conceptualized in the 1990s, where it was facilitated by the globalization of economies and markets, knowledge-intensive products and services and the rapid development of information technology (Alavi and Denford, 2001). The study of KM was developed by Drucker (1993) in terms of knowledge-intensive firms and the fundamental role of their knowledge workers (Drucker, 1966).…”

Section: Knowledge Managementmentioning

confidence: 99%

Is organizational learning being absorbed by knowledge management? A systematic review

Castañeda

Manrique

Cuéllar

2018

JKM

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Purpose-This paper aims to focus on research regarding organizational learning (OL) and knowledge management (KM), and to specifically investigate whether OL has been conceptually absorbed by KM. Design/methodology/approach-This study is based on 16,185 articles from the Scopus and ISI Web of Science databases, using VantagePoint 10.0 software. The method used in this study is a systematic literature review covering KM and OL publications from the 1970s, when the OL field started to grow, up to 2016. Findings-Nuclear processes of OL, creation and acquisition of knowledge, have been conceptually absorbed by KM literature in the past years. Research limitations/implications-Only two databases have been considered, Scopus and ISI Web of Science, because of their academic prestige. However, these databases include a large number of articles on KM and OL. Search terms used could exclude some relevant terms, although all major descriptive terms have been included. Practical implications-This paper identifies thematic clusters in KM and OL, evolution of both fields, most cited authors and representative journals by topic. Originality/value-This is the first paper to jointly analyse the evolution of KM and OL. This paper shows a conceptual absorption of OL into KM, which may enrich academic discussion and also provide some clarity to the conceptualization of these two fields.

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Section: Knowledge Managementmentioning

confidence: 99%

Is organizational learning being absorbed by knowledge management? A systematic review

Castañeda

Manrique

Cuéllar

2018

JKM

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“…Desde una perspectiva histórica del concepto, lo característico del aprendizaje organizacional es la generación o captura de conocimiento, mientras que lo característico de la gestión del conocimiento es la administración del conocimiento organizacional existente (Easterby-Smith y Lyles, 2003). Sin embargo, la tendencia conceptual en la década actual es considerar la creación de conocimiento como uno de los procesos de la gestión del conocimiento (Alavi y Denford, 2011).…”

Section: Marco Conceptualunclassified

Condiciones para el aprendizaje organizacional

Castañeda

2015

estud.gerenc.

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El propósito de esta investigación es contribuir al entendimiento de algunas condiciones que favorecen el aprendizaje en las organizaciones, específicamente el rol de la cultura del aprendizaje, la formación, la claridad estratégica y el soporte organizacional. Se emplea una metodología cuantitativa con 613 participantes, empleados de una organización pública y 2 compañías privadas, las 3 entidades ubicadas en Bogotá, Colombia. Para la realización del estudio se conformó una muestra por conveniencia, con el apoyo de los jefes de recursos humanos de 3 organizaciones con sede en la ciudad de Bogotá, Colombia. Para la recolección de los datos se utilizó una escala Likert de 5 niveles de respuesta. Los resultados sugieren que las 4 condiciones estudiadas contribuyen al aprendizaje organizacional. Los hallazgos de este trabajo orientan a profesionales sobre dónde focalizar esfuerzos para promover la adquisición y la generación de conocimiento organizacional y aporta al trabajo investigativo ampliando la evidencia empírica sobre este campo de relevancia organizacional.The purpose of this research is to contribute to the understanding of some conditions that promote organizational learning, specifically the role of a culture of learning, training, strategic clarity, and organizational support. The research uses a quantitative methodology, with 613 participants, employees of a public organization and two private companies, all three located in Bogotá, Colombia. In order to carry out the study, a convenience sample was formed with the support of the heads of human resources departments of three organizations based on Bogotá, Colombia. A Likert scale of five levels of response was used for data collection. Results suggest that all the four studied conditions contribute to organizational learning. The findings of this work may guide professionals about where to focus efforts to promote the acquisition and generation of organizational knowledge. It also provides guidance to research work, broadening empirical evidence in this field of organizational relevance

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“…This type of knowledge can be managed by creating an expert network, where people can easily find experts helping them to do their jobs. (Alavi & Denford, ; Breznik, ; Duhon, ; Grover & Davenport, ).…”

Section: Introductionmentioning

confidence: 99%

“…Knowledge codification involves the conversion of knowledge into accessible and applicable formats. Knowledge transfer includes the movement of knowledge from its point of generation to the point of use (Alavi & Denford, ; Grover & Davenport, ). Health care industry is rich in data and information, and KM provides a unique opportunity for analysing large and complex data sets in this industry.…”

Section: Introductionmentioning

confidence: 99%

Factors influencing the success of knowledge management process in health care organisations: a literature review

Ayatollahi

Zeraatkar

2019

Health Info Libraries J

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Introduction: Knowledge is a strategic resource in health care organisations and knowledge management (KM) is applied as an effective solution to overcome challenges, such as rising health care cost and increasing demands for improving quality of care. The aim of this review was to identify factors influencing the success of KM process in health care organisations of developed and developing countries. Methods: This review was conducted in 2018. The sources used for searching relevant papers were PubMed, Scopus, Science Direct, Web of Knowledge, EMBASE and Google Scholar, and the time frame was between 1980 and 2017. The search terms were KM, health care services administration, health care organisation, hospital and clinic which were combined by using AND/OR Boolean operators. Results: In this review, 13 papers were included. The main success factors influencing KM implementation in health care organisations were organisational culture, information technology, organisational structure, and performance evaluation and measurement. In developed countries, organisational culture was the most frequent factor, while in developing countries, organisational culture and information technology were the most frequent ones. Conclusion: It seems that in developed and developing countries, organisational factors are the most frequent factors influencing successful KM in health care organisations.• There are different factors influencing a successful implementation of knowledge management projects in health care organisations.• Developing countries can learn from developed countries to implement successful knowledge management projects.• Health sciences librarians can help health care organisations and health care staff as knowledge brokers to gain the relevant skills and knowledge to make evidence based decisions leading to excellent and safe patient care.• More formal education and continuing professional education are needed to make the knowledge brokers able to implement knowledge management initiatives in health care organisations.

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Knowledge Management: Process, Practice, and Web 2.0

Cited by 18 publications

References 53 publications

Is organizational learning being absorbed by knowledge management? A systematic review

Is organizational learning being absorbed by knowledge management? A systematic review

Condiciones para el aprendizaje organizacional

Factors influencing the success of knowledge management process in health care organisations: a literature review

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