Knowledge management in two universities before and during the COVID-19 effect in Peru

Velásquez, Ricardo Manuel Arias; Lara, Jennifer Vanessa Mejía

doi:10.1016/j.techsoc.2020.101479

Cited by 39 publications

(26 citation statements)

References 20 publications

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“…Consistent with the previous, since the beginning of the pandemic, teachers and students had to adapt to the new way of digitally based schooling. In the attempt to mitigate the negative effects of the Covid-19 crisis on both parties, new ways of knowledge management have emerged (Velásquez and Lara 2021). The low-income and minority population were found disadvantaged in accessing hardware and software technologies to support teaching and learning, and parents who served as essential workers were unable to supervise and assist their children attempting to learn remotely (Gandolfi et al 2021).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Quality Requirements for Continuous Use of E-learning Systems at Public vs. Private Universities in Spain

Prodanova

Gutiérrez²,

Sánchez-Beato³

2021

DER

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During the later years of technological innovation, e-learning systems have demonstrated to be an effective way to improve educational quality and overcome time and place constraints. Virtual communication, instruction and evaluation have become an important part of the higher education. However, although e-learning has been implemented extensively, its operation and success might differ between organisations, due to institutional capacity and resources. With this in mind, the objective of this research is to distinguish between public and private universities, in the sense of the e-learning system quality and the perceived institutional support, as means to achieve users’ intention to continue using e-learning. Analysing the information from 270 Spanish teachers and students in e-learning systems at public and private universities, we concluded that information, service and educational quality determine e-learning continuous use at public universities, while perceived institutional support acts as a mediator between the information and educational quality and the continued use, in the case of the private universities. Valuable recommendations for higher-education institutions’ management suggest that innovative tools for interaction and organisation, cooperation of public and private universities, and investment in technology and human resources, are vital for continuity of e-learning systems.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Quality Requirements for Continuous Use of E-learning Systems at Public vs. Private Universities in Spain

Prodanova

Gutiérrez²,

Sánchez-Beato³

2021

DER

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“…The normal global economic order and social stability which are the main goals of sustainable development are confronting severe challenges. The health threats have affected operation of both public and private domains [ [4] , [5] , [6] ].…”

Section: Introductionmentioning

confidence: 99%

The challenges of COVID-19 control policies for sustainable development of business: Evidence from service industries

Chen

Huang

et al. 2021

Technology in Society

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“…Under this scenario, the ways in which organizations have adapted to the pandemic have generated an extraordinary amount of data that can be used to create knowledge for higher decisionmaking [7][8][9]. Knowledge is a valuable resource that contributes to better organizational performance, and it must be managed through processes of acquisition, dissemination, and use that require a precise understanding [10,11] in an environment in which a great amount of information is generated in digital channels [12]. Since the start of the new millennium, knowledge management (KM) processes have been affected by the arrival of the fourth industrial revolution, which has brought new forms of learning and knowledge creation, such as big data analytics (BDA) [11,13,14].…”

Section: Introductionmentioning

confidence: 99%

“…In addition to BDA, KM processes become paramount when the goal of an organization is to react skillfully and strategically [22], but this requires generating dynamic capabilities. Moreover, in the case of HEIs, the knowledge obtained in this new educational modality must be managed to create value, provide key services, and plan for the next normality [2,12].…”

Section: Introductionmentioning

confidence: 99%

Adoption of Big Data Analytics and Its Impact on Organizational Performance in Higher Education Mediated by Knowledge Management

Sekli

Vega

2021

Journal of Open Innovation: Technology, Market, and Complexity

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Due to SARS-CoV-2 pandemic, higher education institutions are challenged to continue providing quality teaching, consulting, and research production through virtual education environments. In this context, a large volume of data is being generated, and technologies such as big data analytics are needed to create opportunities for open innovation by obtaining valuable knowledge. The purpose of this paper is to investigate the factors that influence the adoption of big data analytics and evaluate the relationship it has with performance and knowledge management, taking into consideration that this technology is in its initial stages and that previous research has provided varied results depending on the sector in focus. To address these challenges, a theoretical framework is developed to empirically test the relationship of these variables; 265 members of universities in Latin America were surveyed, and structural equation modeling is used. The findings identify compatibility, an adequate organizational data environment, and external support as factors required to adopt big data analytics, and their positive relationship is tested with knowledge management processes and organizational performance. This study provides practical guidance for decision-makers involved in or in charge of defining the implementation strategy of big data analytics in higher education institutions.

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Knowledge management in two universities before and during the COVID-19 effect in Peru

Cited by 39 publications

References 20 publications

Quality Requirements for Continuous Use of E-learning Systems at Public vs. Private Universities in Spain

Quality Requirements for Continuous Use of E-learning Systems at Public vs. Private Universities in Spain

The challenges of COVID-19 control policies for sustainable development of business: Evidence from service industries

Adoption of Big Data Analytics and Its Impact on Organizational Performance in Higher Education Mediated by Knowledge Management

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