Knowledge Management: From an IT Perspective?

Dunn, Dennis J.; Fretwell, Melanie

doi:10.1057/9780333977675_10

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2004

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“…In pure terms, many knowledge-based systems that populate organisational life contain little more than information, otherwise known as organisational history. In essence, these supposed KM systems are in the domain of information management (IM) and concentrate on capture, storage and dissemination [8]. True KM is additionally concerned with knowledge creation and the leverage of its product, to add organisational value.…”

Section: The Role Of Itmentioning

confidence: 99%

Knowledge-based competitive advantage in the internet age: discovering emerging business strategies

Dunn¹,

Salazar²

2004

IJITM

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Rapid developments in information technology supporting the leveraging of knowledge inter, and intra organisationally, are resulting in a number of emergent business strategies. This paper explores, from a knowledge management perspective, how information technology is making a differential strategic contribution to selected organisations. Emergent strategies are categorised as Knowledge Replication, Knowledge Diffusion/ Leveragability, Knowledge Innovation, Knowledge Giveaway, and Knowledge Commercialisation. The paper discusses the advantages and potential limitations of each one of the suggested business strategy types, and develops recommendations on how other organisations might seek to additionally capitalise on their corporate knowledge.

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Section: The Role Of Itmentioning

confidence: 99%