Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership

Birasnav, M.

doi:10.1016/j.jbusres.2013.09.006

Cited by 202 publications

(205 citation statements)

References 47 publications

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“…Knowledge creation, transfer, and storing of it help the users to generate new ideas. KM has a significant effect on OI which is found consistent with other empirical findings (Birasnav, 2014;Radzi et al, 2013). Hypothesis 3 assumes the effect of IM on OI.…”

Section: Discussionsupporting

confidence: 92%

Empirical Study on the Antecedents Predicting Organizational Innovation of the Small and Medium Enterprises in Bangladesh

Luo

Uddin

Das

2017

RISUS

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Abstract:In the era of global competition, innovation has become a central object to obtain a sustainable future by an organization outrunning their counterparts. Based on the questionnaires survey on Ready-made Garment (RMGs) and small and medium enterprises (SMEs) in Bangladesh, this empirical study aims at finding the impact of transformational leadership (TL), knowledge management (KM), citizenship behavior or positive deviance (PD), and intrinsic motivation (IM) on organizational innovation (OI). Stratified random sampling has been used for collecting the responses of the SMEs in Bangladesh. Data analysis shows that TL, KM, IM, and PD can predict OI significantly. Limitations, implication and further research directions have also been discussed in this article. Key words: Transformational leadership; Knowledge management; Positive deviance; Intrinsic motivation; Organizational innovation Resumo. Na era da competição global, a inovação tornou-se um objetivo central para obter um futuro sustentável por uma organização superar seus contrapartes. Este estudo empírico, com base na pesquisa de questionários sobre vestuário pré-fabricado (RMGs) em pequenas e médias empresas (PMEs) no Bangladesh, tem como objetivo encontrar o impacto da liderança transformacional (TL), gestão do conhecimento (KM), comportamento de cidadania ou desvio positivo (PD) e motivação intrínseca (IM) na inovação organizacional (OI). A amostragem aleatória estratificada tem sido utilizada para recolher as respostas das PME em Bangladesh. A análise de dados mostra que TL, KM, IM e PD podem prever de forma significativa a OI. Limitações, implicações e outras orientações de pesquisa também foram discutidas neste artigo. Palavras-chave: Liderança transformacional; Gestão do conhecimento; Desvio positivo; Motivação intrínseca; Inovação organizacional.

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Section: Discussionsupporting

confidence: 92%

Empirical Study on the Antecedents Predicting Organizational Innovation of the Small and Medium Enterprises in Bangladesh

Luo

Uddin

Das

2017

RISUS

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“…In this direction, transformational or transactional project managers could develop and combine the knowledge, skills, and capabilities of project members by transferring the knowledge to others and applying that knowledge for completing projects and creating new ideas for organizational or technology innovation. Scholars have provided support for this theory that leadership is positively related to the knowledge management process [44,80]. Besides, results advocated that leaders improve the innovation performance via knowledge sharing because the R square of Model 3 is higher than that of Model 1 in Table 5.…”

Section: The Mediating Role Of Knowledge Sharingmentioning

confidence: 93%

“…Furthermore, Birasnav [44] proposed that knowledge management plays a mediation role in the relationship between transformational leadership and organizational performance, when controlling the impact of transactional leadership. Singh [45] investigated the role of leadership in the knowledge management process.…”

Section: Mediation Effects: Knowledge Sharingmentioning

confidence: 99%

Impacts of Leadership on Project-Based Organizational Innovation Performance: The Mediator of Knowledge Sharing and Moderator of Social Capital

Zheng

Xie

2017

Sustainability

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Abstract:With the increasing importance of leadership in project-based organizations, innovation is essential for the sustainable development of construction projects. Since few studies have explored the relationship between leadership and innovation in construction projects, this study fills this research gap and makes a significant theoretical contribution to the existing body of literature. Based on a knowledge-rated and resource-based view, this study aims to investigate various effects of different types of leadership on innovation performance in a construction project-based organization. Therefore, a theoretical model was constructed to explore the mediation mechanism and boundary condition of different types of leadership to improve innovation. The theoretical model was validated with empirical data covering project managers and engineers from the project-based organization in China via regression analysis and path analysis. The results show that transformational leadership and transactional leadership have some positively significant effects on knowledge sharing and innovation performance. Meanwhile, knowledge sharing partially mediates the relationship between transformational leadership and/or transactional leadership and innovation performance. Additionally, by considering different levels of social capital, transformational leadership is likely to have a strong positive impact on innovation performance through knowledge sharing. Our findings ensure a better understanding of the role of leadership, knowledge management, and social capital in the innovation process of construction projects. Therefore, project managers should promote a higher stimulation of a leadership behavior, encouraging knowledge management, and establishing the social capital, thus improving the innovation performance in the project-based organizations in construction projects.

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“…Gaya kepemimpinan transformasional memiliki kecenderungan untuk meningkatkan kinerja organisaisi dikarenakan gaya kepemimpinan yang menginspirasi semua orang dalam organisasi, selalu menanamkan sikap positif dan menginspirasi pegawai sehingga kepemimpinan transformational memiliki dampak positif pada kinerja organisasi (Peris dan Namusonge, 2012;Donald et al, 2014;Ozer dan Tinaztepe, 2014;Birasnav, 2014;Chiun et al, 2015), dengan demikian kinerja organisasi tergantung pada pimpinan organisasi dalam menetapkan misi dan visi serta keberadaannya di pasar. Untuk itu diperlukan gaya kepemimpinan transformasional dalam pengelolaan PDAM.…”

Section: Rerangka Konseptual Penelitianunclassified

“…Hasil penelitian ini sependapat dengan hasil penelitian (Peris dan Namusonge, 2012;Donald et al, 2014;Ozer dan Tinaztepe, 2014;Birasnav, 2014;Chiun et al, 2015), yang menyatakan bahwa gaya kepemimpinan transformasional berpengaruh pada kinerja perusahaan. Hipotesis 2 : Gaya kepemimpinan transformasional berpengaruh positif terhadap orientasi pasar.…”

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Gaya Kepemimpinan Transformasional, Orientasi Pasar Dan Kualitas Pelayanan Terhadap Kinerja Pdam Tirta Khatulistiwa Pontianak Kalimantan Barat

Afifah

2018

EKUITAS

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The public sector operates in an open system with a complex environment and turbulence as well as customers are increasingly demanding. Understanding customer needs and creating value for the customer is very important ABSTRAKSektor publik beroperasi pada sistem yang terbuka dengan lingkungan yang komplek dan turbulence serta pelanggan yang semakin demanding. Memahami kebutuhan pelanggan dan menciptakan nilai bagi pelanggan sangat penting bagi organisasi sektor publik termasuk Perusahaan Daerah Air Minum (PDAM). Kepemimpinan memiliki peran penting dalam menentukan masa depan organisasi dan menciptakan publik value, oleh karena itu pimpinan harus mampu mengembangkan strategi berdasarkan visi dan misi serta implementasinya untuk mencapai sasaran perusahaan. Tujuan penelitian ini untuk mengeksplorasi pengaruh gaya kepemimpinan transformasional terhadap orientasi pasar, kualitas pelayanan serta dampaknya terhadap kinerja PDAM Tirta Khatulistiwa Pontianak. Jumlah responden 100 karyawan yang diwakili oleh masing-masing bagian yang berhubungan dengan tugas melayani pelanggan, dengan menggunakan metode purposive sampling. Alat analisis yang digunakan Structural Equation Modeling (SEM).Hasil penelitian menunjukkan bahwa, gaya kepemimpinan transformasional berpengaruh pada kinerja PDAM Tirta Khatulistiwa Pontianak, gaya kepemimpinan transformasional berpengaruh pada orientasi pasar, akan tetapi gaya kepemimpinan tidak berpengaruh pada kualitas pelayanan. Selanjutnya orientasi pasar tidak berpengaruh pada kualitas pelayanan sedangkan orientasi pasar berpengaruh pada kinerja PDAM Tirta Khatulistiwa Pontianak. Kemudian kualitas pelayanan berpengaruh pada kinerja PDAM Tirta Khatulistiwa Pontianak.Kata kunci: gaya kepemimpinan transformasional, orientasi pasar, kualitas layanan dan kinerja PDAM.

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Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership

Cited by 202 publications

References 47 publications

Empirical Study on the Antecedents Predicting Organizational Innovation of the Small and Medium Enterprises in Bangladesh

Empirical Study on the Antecedents Predicting Organizational Innovation of the Small and Medium Enterprises in Bangladesh

Impacts of Leadership on Project-Based Organizational Innovation Performance: The Mediator of Knowledge Sharing and Moderator of Social Capital

Gaya Kepemimpinan Transformasional, Orientasi Pasar Dan Kualitas Pelayanan Terhadap Kinerja Pdam Tirta Khatulistiwa Pontianak Kalimantan Barat

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