Knowledge Graph-Based Integration of Conversational Advisors and Faceted Filtering
Timm Kleemann,
Benedikt Loepp,
Jürgen Ziegler
Abstract:Modern e-commerce websites often provide users with a variety of components, such as faceted filters and conversational recommender systems, that act as product advisors to help them find relevant products. However, these components are often treated separately and presented as independent components, leading to increased cognitive load and disruption in the search process. Also, the reasoning behind the resulting product recommendations is often not transparent. To address these limitations, we propose a nove… Show more
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