Knowledge Creation and Business Process Re-Engineering Outcomes of Financial Services
Gideon Nkurunziza,
Ahmed Walugembe,
Joseph Mpeera Ntayi
et al.
Abstract:Purpose - The researcher investigates the extent to which knowledge sharing moderates the relationship between knowledge creation and business process re-engineering (BPR) outcomes of financial services offered by financial institutions in Uganda. Design/Methodology - The study adopted cross-sectional survey design to collect data at one point in time using self-administered questionnaire to examine the relationship between knowledge creation and business processes. The study at first used statistical package … Show more
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