Proceedings of the CHI Conference on Human Factors in Computing Systems 2024
DOI: 10.1145/3613904.3642289
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Know Your Audience: The benefits and pitfalls of generating plain language summaries beyond the "general" audience

Tal August,
Kyle Lo,
Noah A. Smith
et al.

Abstract: Figure 1: Simpler summaries were often the best reading experience for participants with little to no background in a scientific topic. However, readers with high topic familiarity, even those considered part of the general public (i.e., not a researcher), ignored more information in low complexity summaries while still reporting these simple summaries as equally engaging as high complexity ones. Our results provide guidance on generating plain language summaries for a wider range of general audiences.

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