Key factors affecting technological capabilities in small and medium-sized Enterprises in Taiwan

Lin, Feng‐Jyh; Lai, ChihuFeng

doi:10.1007/s11365-019-00632-2

Cited by 34 publications

(24 citation statements)

References 52 publications

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“…The current study discovers the potential influences of BCT on organization service. Additionally, although new studies have used BCT concepts in the fields of new technology application (Filimonau and Naumova, 2020; Lin and Lai, 2020), sustainable marketing (Leal et al, 2020;Nuryyev et al, 2020), marketing strategy , knowledge management (Lin and Lai, 2020) and consumer behaviour (Rashideh, 2020), fewer studies have integrated such critical concepts. This study uses empirically based evidence on tourism and hospitality organizations to reveal the process of knowledge management that facilitates service improvements through a commitment to sustainability marketing and identifying customer interests that interact with and strengthen the process of service improvement.…”

Section: Discussionmentioning

confidence: 99%

“…Compared to other countries, the Taiwan industrial structure accounted for 97.7% of SMEs and provided 78.44% of employment. The higher competition and dynamic environment require Taiwanese SMEs to rapidly accumulate expert knowledge to develop technological capabilities to achieve the goals of survival and continuous growth; thus, these SMEs provide a good setting for studying new technology effects (Lin and Lai, 2020). BCT is widely recognized as a pioneering technological innovation that may bring the industrial revolution and marketing opportunity to explore for tourism and hospitality businesses to operate (Filimonau and Naumova, 2020).…”

Section: Introductionmentioning

confidence: 99%

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Discovering the relationship among knowledge management, sustainability marketing and service improvement: the moderating role of consumer interest

Liu

Dong²

2021

IJCHM

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Purpose The purpose of this study was to demonstrate “what” critical attributes are actually associated with the development of blockchain technology and “how” it influences service improvement in the context of tourism and hospitality operations. Design/methodology/approach This paper aims to provide a new and novel viewpoint by using the blockchain perspective to discover the relationships between knowledge management, sustainability marketing and service improvement using 311 samples collected from tourism and hospitality firms in Taiwan. Findings The results show that knowledge management may influence service improvement through sustainability marketing commitment. Furthermore, the study found that consumer interest may strengthen the relationships between knowledge management, sustainability marketing and service improvement. Additionally, the sub-dimension of knowledge management is also discussed in the integrated mediation–moderation model. Practical implications The results provide sufficient support for employees or managers undertaking new technology or development to facilitate business-to-consumer trade models in their present and future operations. Originality/value The study advances the existing tourism and hospitality literature by identifying consumer interest as an important effective characteristic that may positively strengthen the relationship among critical attributes of knowledge management and sustainability marketing commitment during the service improvement process.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Discovering the relationship among knowledge management, sustainability marketing and service improvement: the moderating role of consumer interest

Liu

Dong²

2021

IJCHM

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“…Technological capabilities have empowered firms to create opportunities to support their competitive advantage (Heredia et al, 2022). Lin and Lai (2021) noted that firms with greater technological capability will gain more unique resources and skills and engage in more strategic activities, and thus can gain competitive advantages and increase their profitability while enhancing their organizational performance.…”

Section: Firm's Technological Capabilitiesmentioning

confidence: 99%

Firm’s Technological Capabilities towards Technology Transfer Performance in Malaysian Manufacturing Companies: The Antecedents That Lead to Successful Development of Firm’s Technological Capabilities

Hassan

Ibrahim

2022

IJIM

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Drawing upon Resource-Based View (RBV) theory, this research investigates the effect of technological capabilities on the performance of technology transfer activities in Malaysian manufacturing firms. This research also empirically examines the antecedents that lead to the development of a firm’s technological capabilities. The data were obtained from 133 manufacturing companies in Malaysia by means of questionnaires. As predicted, the results indicated that the firm’s technological capabilities significantly related to technology transfer performance and all the antecedents are chosen positively influenced the firm’s technological capabilities development.

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“…Especially when the environment is hard to predict and dynamic, reviewing organizational routines (March, 1991) and developing change-oriented capabilities become imperative for firms. In this context, dynamic capabilities are considered an important concept and their impact on firm performance and competitive advantage is being emphasized in several studies (For example, Teece, 2007;Ferreira, Coelho & Moutinho, 2020;Lin and Lai, 2020). Teece, Pisano and Shuen (1997: 516) defined dynamic capabilities as a firm's "ability to create, reconfigure and integrate internal and external competencies to respond to rapidly changing environmental conditions".…”

Section: Introductionmentioning

confidence: 99%

The Effects of Technology Management Capability and Strategy Typology on Firm Performance: A Review in the Manufacturing Sector

Özer¹,

AY²

2021

Pamukkale University Journal of Social Sciences Institute

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Despite its growing importance in the management field, a limited number of studies have empirically investigated technology management capabilities with strategies in the environmental adaptation context. In rapidly changing environmental conditions, companies need to develop technological skills to achieve a competitive advantage. As a dynamic capability, the development of technological capabilities requires allocating resources consistent with strategic goals. The present study, therefore, aims to examine how technology management capability and strategy type affect firm performance. Miles and Snow's strategy typology was used to classify firms' strategies. The results are drawn from a survey of 119 Turkish manufacturing companies. The research results contribute to the literature with empirical support on a significant effect of the technology management capability and strategy type on firm performance. Besides, the findings show a significant positive relationship between technology management capability and strategy types.

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Key factors affecting technological capabilities in small and medium-sized Enterprises in Taiwan

Cited by 34 publications

References 52 publications

Discovering the relationship among knowledge management, sustainability marketing and service improvement: the moderating role of consumer interest

Discovering the relationship among knowledge management, sustainability marketing and service improvement: the moderating role of consumer interest

Firm’s Technological Capabilities towards Technology Transfer Performance in Malaysian Manufacturing Companies: The Antecedents That Lead to Successful Development of Firm’s Technological Capabilities

The Effects of Technology Management Capability and Strategy Typology on Firm Performance: A Review in the Manufacturing Sector

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