2006
DOI: 10.1207/s15327663jcp1601_10
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Keeping the Body in Mind: The Influence of Body Esteem and Body Boundary Aberration on Consumer Beliefs and Purchase Intentions

Abstract: This research explores the influence of consumers’ body‐related information on beliefs and purchase intentions toward products for which the consumption experience is significantly and directly determined by body‐related information (e.g., feel, fit, sense of safety) when the products are bought in body‐absent purchase environments such as the Internet. We examine the effects of consumers’ body esteem (i.e., like or dislike of one's body) and body boundary aberration (variation in the perceived location of the… Show more

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Cited by 83 publications
(132 citation statements)
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References 44 publications
(50 reference statements)
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“…This benefit is especially relevant for customer interactions with experiential offerings, such as cosmetics, apparel, or furniture, that get evaluated mainly on the basis of fit and feel characteristics (Rosa et al 2006). Managers must realize that service augmentation relies on spatial presence; it should be a metric for successful AR-based service augmentation.…”
Section: Strategic Implications For Service Managersmentioning
confidence: 99%
“…This benefit is especially relevant for customer interactions with experiential offerings, such as cosmetics, apparel, or furniture, that get evaluated mainly on the basis of fit and feel characteristics (Rosa et al 2006). Managers must realize that service augmentation relies on spatial presence; it should be a metric for successful AR-based service augmentation.…”
Section: Strategic Implications For Service Managersmentioning
confidence: 99%
“…In the online environment, apparel purchasing suffers from the absence of direct experiential information (Rosa, Garbarino, & Malter, 2006;Yu et al, 2012), so consumers have limited visual, tactile, or sensory ability to evaluate products.…”
Section: Perceived Risks In Online Apparel Shoppingmentioning
confidence: 99%
“…If online apparel consumers have not direct experience of the product, the perceived product performance risk increases due to the inability to gauge the dominant attributes of the product such as its texture, weight, or roughness [29][30][31]. At this point, even compensational strategies, such as virtual product experience, seem unable to reduce tactile risks of product performance leading to an unwanted effect, namely that the consumer abandons the idea of making a purchase.…”
Section: Need For Touch [Nft] In Apparel Online Shopping At the Searcmentioning
confidence: 99%