Kajian Kinerja Industri Kecil Dengan Metode Balance Score Card Dan Analytical Hierarchy Process

Abstract

Small industry is one important component in national economic structure, because it canabsorb a lot of manpower and a lot of exploiting the potential of natural resources abundant inIndonesia. The number of small industries in Indonesia is quite a lot, but has not been matchedby much higher performance. Therefore the number of small industries which are so muchslower average growth and is difficult to compete with large industrial products and importedproducts. Industry performance is one of the criteria used to measure industry growth. Withperformance measurement-performance small industry and handicraft villages can be foundin different areas of industry map homeland. During the performance measurement industryis based only on financial aspects. Performance measurement of the financial aspect is important,but still there are other aspects that are also important and need attention because theyaffect the performance of the industry, namely: aspects of customer (market), internal businessprocesses and learning and growth. Therefore it is necessary for measuring the performanceof various aspects of small scale industries so that their performance can be evaluated andformulated a model maintenance and development of small industries and handicraft villagesare more comprehensive. The method used is the Balanced Scorecard (BSC) and AnalyticalHierarchy Process (AHP). The Balanced Scorecard measures the performance of the business/ industry with 4 perspective, financial, customer, business process within the company, andthe process of learning and growth. Method of Analytical Hierarchy Process (AHP) is used toembobot each perspective and each Critical Success Factor. Research results showed that theaverage performance of small industries in Trowulan Pasuruan Stone Statue of 2083 (categoryenough). There are 2 perspectives of a very large weight on the performance of a stone statue ofa small industry of financial and customer. Moderate success factors have great influence onboth perspectives is the total asset turn over the tattoo and the number of new customers.