2024
DOI: 10.1177/00187208241273379
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Judgments of Difficulty (JODs) While Observing an Automated System Support the Media Equation and Unique Agent Hypotheses

Jade Driggs,
Lisa Vangsness

Abstract: Objective We investigated how people used cues to make Judgments of Difficulty (JODs) while observing automation perform a task and when performing this task themselves. Background Task difficulty is a factor affecting trust in automation; however, no research has explored how individuals make JODs when watching automation or whether these judgments are similar to or different from those made while watching humans. Lastly, it is unclear how cue use when observing automation differs as a function of experience.… Show more

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