Joint optimization on green investment and contract design for sustainable supply chains with fairness concern

Chen, Lin; Shen, Hui; Liu, Qiurui; Rao, Congjun; Li, Jing; Goh, Mark

doi:10.1007/s10479-024-05880-2

Cited by 3 publications

(2 citation statements)

References 91 publications

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“…Moreover, as online shopping environments and consumer behaviors continue to evolve, there is a need for ongoing research to explore new content elements or combinations and their effects on consumer decision-making [63]. Our study focuses on the quantity of information in reviews but does not account for the quality of the information provided.…”

Section: Limitations and Future Researchmentioning

confidence: 99%

Online Review Helpfulness and Information Overload: The Roles of Text, Image, and Video Elements

Wang,

Che,

et al. 2024

JTAER

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Online reviews have become an important source of information for consumers, significantly influencing their purchasing decisions. However, the abundance and variety of review formats, especially the mix of text, image, and video elements, can lead to information overload and hinder effective decision-making. This study investigates how different review formats and their combinations affect the perceived helpfulness of reviews. We develop a comprehensive framework to analyze the interactions between text, image, and video elements and their impact on the helpfulness of reviews. We collect and code 8693 online reviews from JingDong Mall Mallacross six product categories, including both experience products and search products, and use multiple regression analysis to test our hypotheses. Our results show that textual review elements significantly increase review helpfulness. However, their effectiveness decreases as the amount of information increases, indicating cognitive overload. Text reviews are more prone to contribute to information overload, while visual elements such as images and videos generally do not contribute to information overload in the coexistence of text, image, and video reviews. Imagery components have a minimal effect on review helpfulness. Video elements are relatively short, which may not be sufficient to convey useful information. We also find that the impact of review formats varies between experience products and search products, and that star ratings moderate the alignment of textual or imagery components with consumer expectations. We conclude that the hybrid of text, image, and video elements in online reviews plays a crucial role in shaping consumer decision-making and information overload. Our research contributes to the literature on online reviews and information overload while providing practical implications for online retailers, review platforms, and consumers to optimize review formats, star ratings, and product types to facilitate informed purchase decisions.

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Section: Limitations and Future Researchmentioning

confidence: 99%

Online Review Helpfulness and Information Overload: The Roles of Text, Image, and Video Elements

Wang,

Che,

et al. 2024

JTAER

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“…To theoretically answer the above research questions, we adopt the Stackelberg game model [11,14,15,16,34,50]. The sequence of decision making in this paper is as follows.…”

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confidence: 99%

Time-based multiple pricing policy in a supply Chain with perishable products under bilateral asymmetric information

Tu,

Pang,

et al. 2024

JIMO

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With increasing awareness of perishable products, green grocers are forced to be concerned about the deterioration of freshness and adopt a time-based multiple pricing (TMP) policy. However, the reluctance of supply chain members to share their information exacerbates the predicament in the perishable product industry. This paper focuses on the TMP policy with bilateral asymmetric information that the supplier conceals freshness information and the retailer conceals demand information. Differing from existing literature, we adopt the TMP policy to release the retailer from the inferiority of information asymmetry. Based on the Stackelberg game model, three main conclusions are summarized as follows. First, information asymmetry does not always damage profits of the agent in the supply chain. Second, when the retailer agrees to adopt the TMP policy, the TMP policy decreases the price but the retailer can benefit from the low price in perishable product industry. Third, interestingly, the TMP policy can mitigate the impact of information asymmetry that reduces profits of the retailer. However, the mitigation of the TMP policy is limited and it cannot undo the detrimental effects instigated by information asymmetry. Thus, managers in the perishable product industry should adopt the TMP policy as a countermeasure to prevent the reverse caused by information asymmetry.

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Logistics service decision for e-commerce supply chain with fairness concern under uncertain environment

Chen,

Wang,

Zeng

et al. 2024

International Journal of General Systems

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Joint optimization on green investment and contract design for sustainable supply chains with fairness concern

Cited by 3 publications

References 91 publications

Online Review Helpfulness and Information Overload: The Roles of Text, Image, and Video Elements

Online Review Helpfulness and Information Overload: The Roles of Text, Image, and Video Elements

Time-based multiple pricing policy in a supply Chain with perishable products under bilateral asymmetric information

Logistics service decision for e-commerce supply chain with fairness concern under uncertain environment

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