Job satisfaction level among human resource employees: Malaysia’s perspective

Abstract

Determining the job satisfaction level of employees is essential as job satisfaction is an important element that can affect the total operation or production of an organization. This study investigates four predictors (demographic, employee relationship with management, compensation and benefits, and working environment) as independent variables to job satisfaction among 150 human resource (HR) employees who work in the manufacturing industry in Malaysia. Job descriptive index (JDI), Minnesota satisfaction questionnaire (MSQ), employee benefits survey sample and Direct Support Professional (DSP) job satisfaction questionnaire are employed to develop the self-administered questionnaire for this study. The Pearson correlation coefficient results indicate that there is a positive relationship between all the three predictors and job satisfaction. Taking a closer look, the multiple regression results show that employee relationship with management has a greater influence on job satisfaction compare to the remaining two predictors. The analysis of variance (ANOVA) and T-test analyses suggest that, there are significant differences between the age group, the number of year of services, education level and job satisfaction. This study sheds light on the major factors affecting the level of job satisfaction among HR employees, a group that is not frequently researched. The findings imply that employers are required to formulate appropriate long term plans to avoid high turnover and/or job burnout among employees.

Development and Validation of a Scale to Measure Job Satisfaction Among Human Resources for Health in Morocco

“…A comprehensive literature search was conducted in PubMed and Google Scholar to identify existing tools that measured the job satisfaction of health professionals. Three main instruments were identified, which were as follows: The Saphora-Job Questionnaire [10], which is designed as a "general" scale that has been tailored to the healthcare sector's unique needs which stands out for its relevance as a versatile tool adapted to the healthcare sector's specificities, targeting all sector employees, not limited to care professionals or healthcare managers; the Minnesota Satisfaction Questionnaire, which was developed to measure the individual's satisfaction with 20 different aspects [11]; and the Job Descriptive Index, which measures five factors [12]. These instruments were adopted for use in this study based on the alignment of the majority of their attributes or items with the dimensions and areas of analysis prioritized by the project team.…”