Job Satisfaction Among Administrative Staff in Health Department

Abstract

One of the most challenging issues faced by organizations in managing the workforce is job satisfaction. This study explores job satisfaction among the administrative staff in the Public Health Division of the Johor State Health Department, Malaysia. The researchers utilized self-made questionnaires to extract information from the 108 respondents across several departments. Accordingly, the data obtained were subjected to a t-test and a one-way ANOVA analysis. Seven factors were identified and tested to determine their influence on job satisfaction. The data indicate no significant difference in organizational job satisfaction among administrative staff in government health departments. Furthermore, the Bivariate correlation conducted on job satisfaction and the seven factors revealed that all mean factors were statistically significant (p-value < 0.01), except for operating conditions. Findings from this study provide insights for future research involving a larger group of administrative staff from different sectors and a comprehensive understanding of job satisfaction and related factors that motivate positive organizational behavior among employees in Malaysia.

Prevalence of occupational stress and workload among laboratory staff

“…They will understand what the organisation has done effectively and what needs to be improved. They may also be able to offer employee-approved ideas for additional enhancements [14]. For management to alleviate the stress caused by the workload, it is possible to hire more people to distribute the burden, lessen the pressure on employees, and maybe meet deadlines [30].…”

“…It may be conceptualised as a disruption of the balance between the demands placed on employees and the resources provided to them [13]. Individuals experience unfavourable situations that limit their well-being when workplace demands exceed or fall below resources [14]. Job stress may result in diminished health [15].…”

The Role of Reward in Teachers’ Job Satisfaction Towards Job Performance: A Literature Review

“…Job satisfaction has a significant impact on work outcomes, and a worker's motivation can even enhance a teacher's performance and success in the school setting. Many studies have studied the influence of job motivation on job satisfaction globally (Hidayat, Patras, Windiyani, & Gunawan, 2023;Kumareswaran, Muhadi, & Sathasivam, 2022;Lim, 2022;Gusriani, Komardi, & Panjaitan, 2022;Omar, Idrus & Jamal, 2021;Ismail, Hamid, & Badlishah, 2021;Zainudin & Muhamad, 2021;Omar, Abdul Aziz, & Mohd Salleh, 2020;Ghazali, Mohd Khir, & Ismail, 2019;Muhd Khaizer, Self, & Cole, 2018).…”