Job Related Tension Index

Kahn, Robert L.; Wolfe, Donald M.; Quinn, Robert E.; Snoek, J. Diedrick; Rosenthal, Ruth A.

doi:10.1037/t01215-000

Cited by 76 publications

(114 citation statements)

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“…According to Role Theory (Kahn et al, 1964), workers suffer from tension generated by a perceived inability to meet their organization's expectations, and most particularly due to the uncertainties linked to these expectations. Role ambiguity concerns workers' uncertainty with regard to expected outcomes and the behaviours considered appropriate for achieving them.…”

Section: Measurement Instrumentsmentioning

confidence: 99%

“…Researchers have studied the predictors of psychological distress through two theoretical lenses: what is required from workers based on aspects of job design (Role Theory; Kahn, Wolfe, Quinn et al, 1964;and the Job Demand-Control Model;Karasek, 1979) and what workers receive in return for their contribution (the Model of Effort-Reward Imbalance at Work; Siegrist,1996; and the organizational justice perspective; Cropanzano & Greenberg, 1997;Colquitt, Greenberg, & Zapata-Phelan, 2005). Studies that are grounded in Role Theory have shown that psychological distress is related to role ambiguity, role conflict, and role overload (Beehr, 1981;Glazer & Beehr, 2005;Netemeyer, Johnston & Burton, 1990;Schmidt et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

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Understanding the effect of procedural justice on psychological distress.

Cloutier

Vilhuber

Harrisson

et al. 2018

International Journal of Stress Management

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Studies on the effect of procedural justice on psychological distress present conflicting results. Drawing on instrumental and relational perspectives of justice, we test the hypothesis that the perception of procedural justice influences the level of workers' psychological distress. Using a number of validated instruments to collected data from 659 workers in three call centers, we use OLS regressions and Hayes' PROCESS tool to show that the perception of procedural justice has a direct, unique, and independent effect on psychological distress. The perception of procedural justice has no instrumental role, the key mechanism being the relational role, suggesting that perceived injustice influences psychological distress because it threatens self-esteem. Distributive justice perceptions (recognition, promotions, job security) are not associated with psychological distress, calling into question Siegrist's model. Our findings suggest that perceived procedural justice provides workers better evidence of the extent to which they are valued and appreciated members of their organizations than do perceptions of distributive justice. The results highlight the greater need for workers to be valued and appreciated for who they are (consideration and esteem), rather than for what they do for their organization (distributive justice of rewards). 1 Disciplines Economics | Psychology Understanding the effect of procedural justice on psychological distress AbstractStudies on the effect of procedural justice on psychological distress present conflicting results. Drawing on instrumental and relational perspectives of justice, we test the hypothesis that the perception of procedural justice influences the level of workers' psychological distress. Using a number of validated instruments to collected data from 659 workers in three call centers, we use OLS regressions and Hayes' PROCESS tool to show that the perception of procedural justice has a direct, unique, and independent effect on psychological distress. The perception of procedural justice has no instrumental role, the key mechanism being the relational role, suggesting that perceived injustice influences psychological distress because it threatens self-esteem. Distributive justice perceptions (recognition, promotions, job security) are not associated with psychological distress, calling into question Siegrist's model. Our findings suggest that perceived procedural justice provides workers better evidence of the extent to which they are valued and appreciated members of their organizations than do perceptions of distributive justice. The results highlight the greater need for workers to be valued and appreciated for who they are (consideration and esteem), rather than for what they do for their organization (distributive justice of rewards).

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Section: Measurement Instrumentsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Understanding the effect of procedural justice on psychological distress.

Cloutier

Vilhuber

Harrisson

et al. 2018

International Journal of Stress Management

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“…Teori peran menyatakan bahwa individu memiliki peran dalam kehidupannya sebagai pelaku sosial (Kahn et al 1964). Peran individu mengharapkan individu berperilaku sesuai dengan posisi sosial yang ditempatinya, baik dalam lingkungan kerja, keluarga maupun masyarakat.…”

Section: Konflik Peranunclassified

“…Konflik pekerjaan-keluarga berkorelasi negatif dengan kepuasan kerja (Singh dan Nayak, 2015). Berdasarkan Teori peran (Kahn et al ,1964) mengusulkan bahwa organisasi (misalnya, pekerjaan atau keluarga) dapat dipandang sebagai sistem peran dimana hubungan antar manusia dipelihara oleh harapan yang telah dikembangkan dalam berbagai peran;…”

Section: Kepuasan Kerjaunclassified

Peran Stress Kerja Pada Hubungan Persepsi Konflik Keluarga – Pekerjaan dengan Kepuasan Kerja

Warmadewi¹,

Piartrini²

2018

inobis

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AbstrakPenelitian ini mengungkapkan peran stress kerja pada hubungan Persepsi Konflik antara pekerjaan dengan Keluarga yang dialami oleh karyawan CV Bali Aquarium yang pada satu sisi menghadapi tuntutan kerja yang melebihi jam kerja normal, kondisi kerja yang berisiko terhadap keselamatan jiwa karena harus menyelam di laut untuk menanam terumbu karang dan di sisi yang lain memiliki kewajiban sosial sebagai warga masyarakat dan anggota keluarga. Dari perspektif Job demand -control Model penelitian ini mengukur stres kerja yang dialami karyawan, dalam hubungan antara konflik yang dialami antara pekerjaan dan keluarga dengan kepuasan kerja yang dibahas dari perspektif Two Factors Theory. Data dikumpulkan dari karyawan perusahaan yang berjumlah 39 orang untuk pengujian hipotesis. Temuan penelitian mengungkapkan bahwa persepsi konflik pekerjaan -keluarga berkorelasi dengan stres kerja dan kepuasan kerja. Stres kerja menjadi mediator hubungan antara persepsi konflik pekerjaan dengan keluarga dengan kepuasan kerja. Implikasi temuan penelitian merekomendasikan bahwa manajemen perlu mengendalikan stres dengan mengurangi beban kerja karyawan yang padat dan memberikan waktu istirahat yang cukup dan memberikan waktu untuk melaksanakan aktivitas lain. Kondisi ini mengakibatkan pekerrjaan tidak menarik bagi karyawan dan karyawan merasa tidak diakui pencapaian yang dimiliki.Kata kunci: Stres kerja, konnflik pekerjaan-keluarga, kepuasan kerja. Latar Belakang MasalahCV. Bali Aquarium merupakan perusahaan yang bergerak dibidang eksportir ikan hias dan terumbu karang (coral)yang didirikan pada tahun 1989 dengan tujuan pasar Eropa dan Asia. Perusahaan mempekerjakan 50 orang karyawan yang dituntut mampu bekerja dengan standar kerja yang tinggi. Karyawan harus siap untuk bekerja lembur, maupun bekerja diluar jam kerja normal untuk melakukan pengiriman ikan maupun terumbu karang pada pagi hari, maka karyawan harus bekerja sejak dini hari pukul 02.00. Pekerjaan juga memiliki resiko keselamatan yang tinggi karena harus menyelam untuk menanam maupun memanen terumbu karang. Sebagai mahluk sosial karyawan juga memiliki peran sosial. Peran sosial ini meliputi peran sebagai ayah, ibu, warga masyarakat/banjar yang harus dilaksanakan pada saat yang sama dengan pelaksanaan pekerjaan dari perusahaan.Tuntutan pekerjaan dan pelaksanaan peran sosial individu karyawan dapat memicu stress, yang didefinisikan sebagai kondisi tertekan yang di alami karyawan, akibat tuntutan pekerjaan dan pelaksanaan peran sosial yang melebihi kapasitas yang dimiliki seorang karyawan. Berdasarkan the job demands-control model (Karasek , 1979) stres adalah dampak interaktif antara tuntutan pekerjaan dan kontrol individu. Stres kerja dapat terjadi karena pekerjaan INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Volume 1, Nomor 3, Juni 2018

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“…According to this theory, individual behavior is dictated by social norms and expectations that have been prescribed to specific roles (Kahn, Wolfe, Quinn, Snoek, & Rosenthal, 1964). Inter-role conflict, in turn, is described as the psychological tension that arises when one is not able to fulfill the expectations of one role due to the competing demands of another, incompatible, role (Katz & Kahn, 1978).…”

Section: Personalitymentioning

confidence: 99%

The Multilevel Effects of Supervisor Adaptability on Training Effectiveness and Employee Job Satisfaction

Sherwood¹

2000

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The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention aimed at increasing family supportive supervisor behaviors (FSSB) and safety behaviors. Using a sample of 291 municipal public works field workers from two independent organizations, it was hypothesized that supervisor adaptability positively relates to post-training FSSB and employee job satisfaction. Specifically, it was hypothesized that learning adaptability prepares those supervisors to be more inclined to engage actively in training, thereby increasing employee reported FSSBs more significantly for those supervisors and leading to intervention target results, namely employee job satisfaction. Results did not support the hypothesized relationships. However, bivariate correlations between learning adaptability and FSSBs and job satisfaction are significant and positive, indicating that with a larger sample, learning adaptability may moderate training effectiveness. Theoretical rationale, methods, and scientific contributions are discussed.

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Job Related Tension Index

Cited by 76 publications

References 0 publications

Understanding the effect of procedural justice on psychological distress.

Understanding the effect of procedural justice on psychological distress.

Peran Stress Kerja Pada Hubungan Persepsi Konflik Keluarga – Pekerjaan dengan Kepuasan Kerja

The Multilevel Effects of Supervisor Adaptability on Training Effectiveness and Employee Job Satisfaction

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