Job-Related Stress Experienced by Hospital Pharmacists and Nurses

Assessing job satisfaction and stress among pharmacists in Northern Ireland

“…Few pharmacists reported stress because they were not being challenged by their work. These findings are similar to those reported by others pharmacists in other healthcare settings [11,12,22,23].…”

“…In a study of job-related stress experienced by hospital nurses and pharmacists in the US, it was reported that both pharmacists and nurses found interruptions, poor opportunities for advancement, inadequate staffing levels, excessive workload and inadequate pay, to be the most stressful situations in their place of work [12]. In a pharmacy workforce survey in the West Midlands (UK) many community pharmacists were frustrated regarding under-utilisation of their professional knowledge and their yearning for greater respect and recognition from doctors [13].…”

Job Stress: Its Relationship to Hospital Pharmacists’ Insomnia and Work Outcomes

“…Job stress measures First, the structured questionnaire was drafted from the theoretical and practical literature [13] and from focus groups of pharmacists. Six major sources of job stress (i.e., stressors) of hospital pharmacists were identified: (1) dispensing, (2) work climate, (3) consultation, (4) pharmacy management, (5) hospital rules relevant to pharmacy, and (6) health-care industry environment.…”

“…Earlier, Wolfgang et al [12] had surveyed practicing pharmacists in Texas and identified the highest ranking sources of stress as interruptions, inadequate staffing, problems with policies and procedures, third-party paperwork, and time pressures; as well as diminished motivation due to lack of participation in decisions, lack of advancement and full use of abilities, and challenging job functions. Wolfgang et al [13] found that the restriction on pharmacist's accessing to patients' diagnostic and other relevant information that is available to both doctors and nurses is one of the greatest sources of stress. Mott [8] compiled data on pharmacists' job turnover rates in four American states from 1983 to 1997 and found that stress was a more important reason for a rise in pharmacists' departures from large chains and institutional settings than for departures from independent or small-chain pharmacies.…”

A Comparison of Two Distribution Methods on Response Rates to a Patient Safety Questionnaire in Nursing Homes

“…The survey process for both work and home distribution included 4 mailings spaced 2 weeks apart in the following sequence: an initial mailing of the survey packet, a reminder postcard, a re-mail of the survey packet to nonrespondents to the initial survey, and a final reminder postcard. The survey packets consisted of a cover letter explaining the survey and including the elements of informed The questionnaire included the following sections: sociodemographic items (gender, ethnicity, educational achievement, years worked in the nursing home, and years worked in present position), job satisfaction (6 items with the 5-point scale ranging from "never" to "most or all of the time"), a modified version of the Health Profession Stress Inventory (HPSI, containing 28 items with a 5-point scale ranging from "never" to "often or frequently"), 19 a modified version of a communication effectiveness instrument, 20 and questions regarding staff perceptions of resident safety (34 items with the 5-point scale ranging from "never" to "all of the time"). 21 Facility-specific response rates were calculated by nursing staff type (nurses and nursing assistants), distribution method (direct to employee home versus distributed at work), and wave of mailing (first and second wave).…”