Job quality, job satisfaction and services in Spain

Gender differences in the hospitality industry: A Job quality index

“…In advanced economies, job quality differs between the sexes, with more women than men in poor jobs with poorer working conditions (Dueñas et al, 2010;Mahadea, 2013). This inequality is mirrored in traditional elements such as unemployment, wage, type of contract and temporality.…”

“…Jobs entail complicated bundles of characteristics (Bender, Donohuet, & Heywoods, 2005;Dueñas et al, 2010;Schmitt, 2007). "Quality of working life "is defined as individuals' subjective perception of their jobs.…”

“…Interest in developing such an index has been growing in recent years in response to that need, as attested to by the vast literature on the subject (Loughlin & Murray, 2013) and the efforts of many countries to create internationally comparable job quality indices (Dueñas, Iglesias, & Llorente, 2010;Vinopal, 2012). These composite indices ensure a holistic perspective of the concept of job quality.…”

Job satisfaction of Spanish knowledge-based workers: Characterization and determinants

“…A similar finding was reported by Iglesias et al (2011). Turning to the economic activity variables, workers in the agricultural sector show lower job satisfaction than workers in industry, a result also confirmed by Dueñas et al (2010). Regarding the size of city variable, a worker living in a city with less than 100,000 inhabitants, reports significantly higher levels of job satisfaction.…”

“…Gamero (2007), when studying the type of contract on perceived job satisfaction, concludes that temporary contracts have negative effects on overall workers' satisfaction. From a general point of view, Dueñas et al (2010) point out that job satisfaction is the highest component for explaining labour relations at work, the type of work carried out, autonomy and job security. On the other hand, components with the lowest values of job satisfaction are non-wage earnings, the options of training in a firm and labour promotion.…”