Australia has seen very little research into labour absence and turnover, particularly over the past decade. This article presents the findings of a survey conducted in 1988, and provides current rates of labour absence and turnover in Australia by industry and establishment size.
INTRODUCTIONThe declining isolation of the Australian market as a consequence of improved technology, reduced protection levels and the increasing internation~:lizatian of the world economy, has put Australian companies under increasing pressure to improve their productivity. Excessive absenteeism or labour turnover can significantly add to labour costs and thus reduce a company's productivity and overall competitive position. The costs of providing substitute staff for absentees and the costs of recruiting and training large numbers of new staff can represent a major financial burden to employers. High levels of absenteeism or turnover may also reduce both the quantity and quality of production output or service delivery.Research indicates that excessive absenteeism and labour turnover are frequently found to be symptoms of other problems within organizations, such as inappropriate remuneration and incentive systems, ineffective human resource management policies, poorly trained management and supervisory staff, unsatisfactory work environments, negative workplace 'cultures', and poorly structured and organized work roles. While absenteeism and labour turnover, can be greatly influenced through various management practices (see Wooden 1988), it is very important to first determine the extent, cost and cause of these problems within the organization, as shown in Figure 1.This paper presents some of the results of a survey of 341 worksites throughout Australia. We report on current absence and labour turnover rates within these establishments and compare these with previous research. Particular emphasis is given to differences between industry groups and between establishments of different size.
BACKGROUND TO THE SURVEY