“…Interaction and social communication between employers and employees in the workplace are vital to enable them to pursue and reach the same organizational goals (Dalimunthe et al, 2017;Adil & Awais, 2016;Sharma & Mittal, 2017;Pandey, 2019;Havlíček et al, 2018;Agarwal & Vaghela, 2018;Chillakuri, 2020). Dalimunthe et al, (2017) assert that an effective communication and good leadership can help to build a strong interpersonal relationship in the company; and good relationship among workers can lead to high job satisfaction, increase in productivity, and improve employee's retention.…”