Job Crafting, Employee Well-being, and Quality of Care

Yepes-Baldó, Montserrat; Romeo, Marina; Westerberg, Kristina

doi:10.1177/0193945916680614

Cited by 39 publications

(46 citation statements)

References 24 publications

(36 reference statements)

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“…This research contributes to the understanding of the interactions among job crafting and commitment to explain the quality of care in eldercare settings. This analysis represents the novelty of the present research, adding explanatory power to the direct effect of job crafting on quality of care, confirmed in a previous study (Yepes-Baldó, Romeo, Westerberg, & Nordin, 2018).…”

Section: Discussionsupporting

confidence: 79%

“…It is for this reason that our research is based on the conceptualization described by Wrzesniewski and Dutton (2001). Empirical evidence from this perspective shows job crafting has a positive effect on performance and quality of care in health centers (Tims et al, 2015;Yepes-Baldó et al, 2018). The relationship between job crafting and performance, in the present study, quality of care, may be higher or lower depending on third variables (Wrzesniewski & Dutton, 2001).…”

Section: Literature Reviewmentioning

confidence: 67%

“…Several studies show evidence supporting the relationship between job crafting, performance and quality of care (Yepes-Baldó et al, 2018;Tims et al, 2015;Berg, Dutton, & Wrzeniewski, 2013). The present research adds to previous studies the moderated effect of employees' commitment on the relationship between nursing home employees' job crafting activities and quality of care.…”

Section: Discussionmentioning

confidence: 99%

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Impact of Job Crafting on Quality of Care: The Moderating Effect of Commitment

Romeo¹,

Yepes-Baldó²,

Westerberg³

2018

PSYCH

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The present study is part of a broader research project aimed at the analysis of the job environment of eldercare and nursing homes employees. In this context, the aim of this research is to analyze the direct effect of job crafting, specifically, task, relational and cognitive crafting, on quality of care, and the moderator effect of commitment on these relationships. A correlational cross-sectional design was used. A non-probabilistic accidental sample of 530 eldercare and nursing home employees was recruited. Standardized instruments were used to assess employees' job crafting, quality of care and commitment. Regression analyses with PROCESS were used to test the moderated model. Results showed a moderated effect of exchange, values, and affective commitment on the relationship between cognitive job crafting and quality of care, but not on the relationship of task and relational job crafting and quality of care. This study highlights the importance of nurses' job crafting activities for quality of care. Quality of care depends on cognitive job crafting among nurses with high levels of organizational commitment. Those employees with high levels of need commitment perceived low levels of quality of care, independently of their job crafting.

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Section: Discussionsupporting

confidence: 79%

Section: Literature Reviewmentioning

confidence: 67%

Section: Discussionmentioning

confidence: 99%

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Impact of Job Crafting on Quality of Care: The Moderating Effect of Commitment

Romeo¹,

Yepes-Baldó²,

Westerberg³

2018

PSYCH

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“…Gordon et al () compared the job crafting of health care professionals in the US (a masculine‐dominated culture) and the Netherlands (a feminine‐dominated culture), indicating that the former had higher job demands and reported more avoidance demands crafting, whereas the latter reported a higher level of approach resources crafting. Yepes‐Baldó, Romeo, Westerberg, and Nordin () found a positive linear relationship between approach crafting and psychological well‐being in a Spanish sample, but found an inverted U‐shaped curve between approach crafting and psychological well‐being in the Swedish sample. Petrou, Demerouti, and Xanthopoulou () further examined the effects of approach crafting on employee occupational well‐being in two different organizational change contexts: one was regular organizational change aiming for better organizational functioning (Dutch sample), and the other was cutback‐related organizational change due to the financial recession (Greek sample).…”

Section: Implications and Future Directionsmentioning

confidence: 98%

Reorienting job crafting research: A hierarchical structure of job crafting concepts and integrative review

2018

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Summary Two dominant perspectives of job crafting—the original theory from Wrzesniewski and Dutton () and the job demands resources perspective from Tims, Bakker, and Derks ()—remain separate in research. To synthesize these perspectives, we propose a three‐level hierarchical structure of job crafting, and we identify the aggregate/superordinate nature of each major job crafting construct. The first level of the structure is job crafting orientation, or approach versus avoidance crafting, which we argue is an essential yet often neglected distinction in the literature. We address the debate surrounding cognitive crafting and identify crafting form (behavioral versus cognitive crafting) as the next hierarchical level of constructs. Finally, we concur that job resources and job demands, or crafting content, capture different ways that individuals craft their jobs. Using this integrated hierarchical structure, we were able to review antecedents and outcomes from both perspectives. We show, for example, that approach crafting in its behavioral form is very similar to other proactive behaviors in the way it functions, suggesting a need for closer synthesis with the broader proactive literature, whereas avoidance crafting appears to be less proactive and often dysfunctional. On the basis of our review, we develop a road map for future research.

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“…The consequences of the severe economic contraction faced during the last decade in Spain, lead to a 27.2% unemployment rate in 2013 (Córdoba-Doña et al, 2016;Fernández-López et al, 2005;Urbanos-Garrido and Lopez-Valcarcel, 2014), and 16.74% (3.796.100 still unemployed) in the first quarter of 2018 (Instituto Nacional de Estadística, 2018). A seriously hit sector has been that one of elderly care, with an incomitant growth of personnel to match the ageing population and growing numbers of senior citizens located in nursing homes (Associació Catalana de Recursos Assistencials ACRA, 2014;Fernández-López et al, 2005;Yepes-Baldó et al, 2016), leading to reductions in workers' perceived well-being and mental health (Kiefer et al, 2014;Peiró et al, 2014;Urbanos-Garrido and Lopez-Valcarcel, 2014).…”

mentioning

confidence: 99%

Job crafting and well-being in the elderly care sector: the effect of over-commitment

Romeo

Yepes-Baldó

Piñeiro

et al. 2019

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Purpose The purpose of this paper is to analyze the moderation effect of over-commitment in the job crafting–well-being relationship, in the elderly care sector in Spain. Design/methodology/approach A cross-sectional design was implemented and a final sample of 353 participants were assessed using the Job Crafting Questionnaire, an adaptation of the Over-commitment Scale from the Effort-Reward Imbalance Questionnaire, and the General Health Questionnaire (GHQ-12). Findings A positive interaction between relational and task crafting and over-commitment is observed in the prediction of well-being levels. Specifically, the effect of over-commitment in the task crafting–well-being relationship proved to be statistically significant when opposed to low, medium and high levels of over-commitment. Additionally, the effect of over-commitment in the relational crafting–well-being relationship proved to be statistically significant only when opposed to medium and high levels of over-commitment. Finally, a direct and simple effect was observed between cognitive crafting and well-being, not moderated by over-commitment. Research limitations/implications Implementation of non-behavioral measurements, and a non-longitudinal design are suggested. The development of behavioral measures for job crafting is encouraged, along with the implementation of longitudinal designs sensitive to changes in over-commitment. Possible over-commitment results are biased by an economically contracted environment. Practical implications Job crafting training, over-commitment early detection and further research on job crafting strategies’ preferences are suggested. Originality/value The moderating role of over-commitment in the job crafting–well-being relationship in the elderly care sector represents one of these attempts to better understand evidences of how work-related efforts modify a worker’s psychological functioning and adaptation, which is the reason why, specially in contexts of uncertainty, its study becomes relevant.

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Job Crafting, Employee Well-being, and Quality of Care

Cited by 39 publications

References 24 publications

Impact of Job Crafting on Quality of Care: The Moderating Effect of Commitment

Impact of Job Crafting on Quality of Care: The Moderating Effect of Commitment

Reorienting job crafting research: A hierarchical structure of job crafting concepts and integrative review

Job crafting and well-being in the elderly care sector: the effect of over-commitment

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