Abstract:PurposeThe purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming's system of profound knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed, the contribution of this paper lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming's Plan‐Do‐Check‐Act (P… Show more
“…In total, the recall covered more than 30 million vehicles and resulted in a $ 900 million deferred-prosecution agreement, as well as a maximum possible fine of $ 35 million over GM's delayed response to the defects. 1 As the corresponding investigation by the federal authorities also included the disclosure of numerous documents, the GM ignition switch case offers a unique possibility for this paper's purpose. The following section presents the available information sources on the case and introduces the switch's functionality.…”
Section: The Gm Ignition Switch -A Forensic Engineering Casementioning
Users may download and print one copy of any publication from the public portal for the purpose of private study or research. You may not further distribute the material or use it for any profit-making activity or commercial gain You may freely distribute the URL identifying the publication in the public portal If you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim.
“…In total, the recall covered more than 30 million vehicles and resulted in a $ 900 million deferred-prosecution agreement, as well as a maximum possible fine of $ 35 million over GM's delayed response to the defects. 1 As the corresponding investigation by the federal authorities also included the disclosure of numerous documents, the GM ignition switch case offers a unique possibility for this paper's purpose. The following section presents the available information sources on the case and introduces the switch's functionality.…”
Section: The Gm Ignition Switch -A Forensic Engineering Casementioning
Users may download and print one copy of any publication from the public portal for the purpose of private study or research. You may not further distribute the material or use it for any profit-making activity or commercial gain You may freely distribute the URL identifying the publication in the public portal If you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim.
“…Implementation of Six Sigma at Motorola was intended to reduce the number of defects in its production activities. Unsatisfied with the quality measurement of defects in thousands of opportunities, Motorola developed the quality measurement of defects per million opportunities in the 1980s (Chiarini, ). El‐Haik and Al‐Aomar () explained Six Sigma and defects‐per‐million‐opportunities (DMPO) as follows: The word sigma refers to the lowercase Greek letter σ, a symbol used by statisticians to measure variability.…”
Section: Six Sigmamentioning
confidence: 99%
“…A corporation leader and/or a quality leader sponsors the overall implementation of Six Sigma. Each Belt employee manages and follows the Six Sigma implementation to the functions, processes, or projects to his or her Belt level (Chiarini, ; Roth, ).…”
The origins, principles, models, techniques, and tools of the three systems are discussed, and an at-a-glance table serves as a useful tool for establishing performance improvement. Readers and practitioners who endeavor to improve the performance of worker, work, workplace, and societal perspectives (mega level) will increase their knowledge and learning by reading the pertinent articles and publications selected and cited in the references.
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“…The philosophy of this second objective is that the urgency that a threatened shut down might incur creates an even greater urgency for addressing and fixing the underlying problem, both thoroughly and permanently (Smalley, n.d.). The concept of making problems visible and addressing them as a top priority is a high level priority throughout the Toyota Production System (Chiarini, 2011;Smalley, n.d.). The heart of TPS is the employees, by whom Lean objectives are realized, under the coaching of management (Assarlind, Gremyr, & Backman, 2012;Smalley, n.d.).…”
Section: The Second Principle Of the Toyota Productionmentioning
confidence: 99%
“…Utilizing a statistical, data-based scheme (Chiarini, 2011), the Six Sigma approach optimizes processes by determining the relationship between critical process inputs and the essential process outputs, and resetting the inputs accordingly (Oguz, Kim, Hutchinson, & Han, 2012). The theoretical equation that represents the essence of the Six Sigma problem solving method is Y = f(X) (Oguz, et al, 2012).…”
Lean Six Sigma is a hybrid continuous improvement methodology that has various definitions, from those that are Lean dominant to those that are Six Sigma dominant. Text mining and cluster analysis based research has helped to illuminate the degree to which Lean Six Sigma models, as described in articles published in the International Journal of Lean Six Sigma, are Lean dominant versus Six Sigma dominant. The iterative cluster analysis was used to identify clusters of articles that were interpretable. The research found that some Lean dominant Lean Six Sigma articles ascertain Lean as the dominant philosophy and Six Sigma as a subordinate tool used in achieving the Lean objectives. The findings of this research as well extrapolation of the literature informed a recommended Lean Six Sigma model as described in this article. The recommended model is Lean dominant and consists of two subordinate methods-Six Sigma and statistical process control. The three synergistic approaches not only each serve in their own way to manifest process improvements, they also all contribute to organizational learning, which is considered a chief contributor to competitive advantage.
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