“…Every contemporary business seeks to ensure appropriate quality of the products or services they deliver (Gajdzik and Sitko, 2014;Midor and Kučera, 2018). The efforts undertaken in this respect may involve determining tendencies and targets for changes of properties and parameters of the goods produced, choice of appropriate materials and semi-finished products, introducing adequate management systems or ensuring quality of the implemented processes, both the manufacturing (Restecka and Wolniak, 2016) and the supporting ones (Loska, 2012;Zasadzień and Midor, 2015;Zasadzień and Žarnovský, 2018). A major component of numerous processes deployed in organisations is information.…”