“It’s Just Business”: Understanding How Business Frames Differ from Ethical Frames and the Effect on Unethical Behavior

Rees, McKenzie; Tenbrunsel, Ann E.; Diekmann, Kristina A.

doi:10.1007/s10551-020-04729-5

Cited by 12 publications

(21 citation statements)

References 114 publications

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“…Besides the issues of trust, fairness, loyalty and wanting good outcomes for the other person, there’s also the possibility that behavior within personal connections feels less anonymous and more long-lasting (Wang and Murnighan, 2011). The laptop, on the other hand, with its professional leaning, may allow for greater justification of self-serving behavior, in line with previous studies showing that a business mindset promotes this kind of action, with greater focus on cost-benefit analyses and self-interest (Rees et al , 2021). The professional frame may dehumanize the people affected by self-serving decisions to some degree, in other words, which could in turn make these decisions more likely.…”

Section: Discussionsupporting

confidence: 76%

“…This may be, in part, based on the thought that business situations (and negotiations in particular) have their own “rules of the game” which include doing whatever it takes to improve the bottom line, making deception a necessary evil (Carr, 1968). The business mindset seems to encourage a decision frame (a mental narrative that helps shape how we understand daily events) with more of a focus on immediate cost-benefit analyses and less on how a decision would affect others (Rees et al , 2021).…”

Section: Introductionmentioning

confidence: 99%

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Deception by device: are we more self-serving on laptops or cell phones?

Kurtzberg

Naquin

Ameri

2022

IJCMA

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Purpose As both workplace and personal interactions increasingly move into online discussions, the impact of various technological devices (such as cell phones and laptops) on behaviors and decisions must be better understood. This study aims to assess whether tasks done on cell phones or laptops prompt more deception for the sake of personal gain in decisions and negotiations, based on the associations held about each device. Design/methodology/approach Four empirical studies plus a single-study meta-analysis explore the rates of self-serving deceptive behavior based on the type of device used in decision-making tasks (ultimatum-game bargaining and negotiations). Findings Results show that using a laptop prompted more self-serving behavior than using a cell phone. Follow-up studies suggest that the dominant associations that people hold with each device – professional ones for the laptop and personal ones for cell phone – may help drive this effect. Originality/value To the best of the authors’ knowledge, this study is among the first to establish a link between technological device and behavioral outcomes in negotiations, even when the exact format of the information sent and received is identical (i.e. text-only format). The findings have implications for selecting devices for important negotiations and decisions, as some may promote more ethical behavior than others.

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Section: Discussionsupporting

confidence: 76%

Section: Introductionmentioning

confidence: 99%

Deception by device: are we more self-serving on laptops or cell phones?

Kurtzberg

Naquin

Ameri

2022

IJCMA

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“…, 2020; Jia et al. , 2020; Rees et al. , 2022), its application in research on the consumer dark side is still insufficient.…”

Section: Discussionmentioning

confidence: 99%

“…Therefore, in the SE, these different sharing motivations of consumers may affect their reasoning concerning misbehaviour (Kunda, 1990). Then, consumers' biased information processing or argument building can influence their decision to commit misconduct (Rees et al. , 2022).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…In this case, they adopt beliefs and strategies that are conducive to achieving their goals to analyse a specific action (Kunda, 1990). Given that individuals' cost-benefit analysis provides a powerful schema for assessing the motivated and cognitive aspects of people's decision-making, which has been widely used in criminology and (Jin et al, 2020;Rees et al, 2022), we identify consumers' cost-benefit analysis of their potential misbehaviours as motivated cognition in our research model. Specifically, cost-benefit analysis involves weighing the favourable and unfavourable consequences of a decision and comparing the two (Alaoui and Penta, 2022).…”

Section: Extending Motivated Cognition Theory To the Se Contextmentioning

confidence: 99%

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Unravelling the antecedents of misbehaviours in the sharing economy: a motivated cognition perspective

Teng

Li²,

Wu³

et al. 2022

IMDS

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PurposeIn the sharing economy (SE), consumer misbehaviour is an operational challenge for platforms due to its negative outcomes. The psychological mechanism behind consumer misbehaviour remains unclear. As such, this research aims to investigate how consumers' sharing motivations affect their misbehaviours in the SE.Design/methodology/approachDrawing on motivated cognition theory, the authors establish a research model explaining the effects of consumers' sharing motivations on their cost–benefit analysis of misbehaviour and misbehaviour intention. A scenario-based online experiment is used to test the research hypotheses.FindingsThe results indicate that consumers' extrinsic and intrinsic motivations to share have different impacts on their perceived benefits and costs of potential misbehaviour, thereby influencing their misbehaviour intention.Originality/valueThis study reveals consumers' psychological mechanism underlying their misbehaviours in the SE and provides operational implications for platforms to help them effectively reduce consumer misbehaviours through preventive measures.

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The Role of Technology-Ethical Leadership Interaction in Minimising Unethical Acts: Implications for Research and Practice

Megheirkouni

Weir

2023

Lecture Notes in Computer Science

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“It’s Just Business”: Understanding How Business Frames Differ from Ethical Frames and the Effect on Unethical Behavior

Cited by 12 publications

References 114 publications

Deception by device: are we more self-serving on laptops or cell phones?

Deception by device: are we more self-serving on laptops or cell phones?

Unravelling the antecedents of misbehaviours in the sharing economy: a motivated cognition perspective

The Role of Technology-Ethical Leadership Interaction in Minimising Unethical Acts: Implications for Research and Practice

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